Review Explorer

I hosted Thanksgiving last year and the bidet was the most entertaining part of the day. After one person used it, they came out of the bathroom and said, “wow, I need one of those!” A line soon formed at the bathroom door and there was a lot of giggling from the kids and jokes made between the adults. I recently purchased the Alpha JX2 Bidet Toilet Seat for the second time, and I am am more than satisfied with the changes that we made and with my decision. The first one was left behind when I... Read More

I hosted Thanksgiving last year and the bidet was the most entertaining part of the day. After one person used it, they came out of the bathroom and said, “wow, I need one of those!” A line soon formed at the bathroom door and there was a lot of giggling from the kids and jokes made between the adults. I recently purchased the Alpha JX2 Bidet Toilet Seat for the second time, and I am am more than satisfied with the changes that we made and with my decision. The first one was left behind when I recently sold my house When I was going through cancer treatment and multiple surgeries, I bought the first Alpha,, hoping it would bring some comfort and ease to my life during a challenging time—and it did. From the very first use, I could tell this was a product designed with care and attention to detail. The standout feature for me is the stainless steel nozzle where the water comes out. It's hygienic, durable, and far superior to plastic nozzles found on other bidets. The water pressure and temperature settings are easily adjustable, allowing for a customized experience that meets my preferences every time. Whether it's for gentle cleaning or a more robust cleanse, the controls are intuitive and responsive. In terms of quality, the Alpha JX2 delivers exactly as promised. It's built to last, and the materials feel premium. The installation process was straightforward, and the seat itself was very comfortable. It's a good purchase decision.  Read Less

This is my 1st bidet seat and, really, my 1st bidet experience. Conclusion: where’ve you been all my life? I did my research and determined that the JX2 was the one to try. I’ve been using it for a solid 6 months now, and I’ve gotten quite used to it. I’m disappointed if I have to use the other bathroom now. The JX2 was part of a comprehensive bathroom renovation. My fist mistake was going with a round instead of elongated commode bowl. There are a few reasons for this, but... Read More

This is my 1st bidet seat and, really, my 1st bidet experience. Conclusion: where’ve you been all my life? I did my research and determined that the JX2 was the one to try. I’ve been using it for a solid 6 months now, and I’ve gotten quite used to it. I’m disappointed if I have to use the other bathroom now. The JX2 was part of a comprehensive bathroom renovation. My fist mistake was going with a round instead of elongated commode bowl. There are a few reasons for this, but suffice it to say, I definitely recommend the elongated over the round, if you have the choice. The beeping: yes, there is a faint “beep” when I sit down (and, I think, also when I stand up.) This can be turned off by plugging in the JX2 while depressing a button on the seat. I’ve found that the house power invariably gets interrupted within days of me doing this, though, and when it comes back on, the seat defaults to beeping again. So, I’ve just gotten used to the beeping. This one’s not that loud. (But it’s still dumb that it beeps. Who needs a toilet seat that beeps? Everything beeps these days. It’s maddening.) The bidet-ing itself is pleasant and effective overall. Sometimes I run concurrent cycles, just to be sure. I recommend pressing the bidet button twice, which gets the wand to do a slight, back-and-forth, scrubbing motion. It was interesting to me to experience changing the water temperature on-the-fly. You push the temp button and that water temperature instantly changes. Speaking of, Alpha should be able to figure out a way to have the initial blast of water be as warm as the rest of it, because it ain’t. It is ALWAYS frigid-cold, just for a second, long enough to make me make a face, and then it’s pleasant. One thing I have noticed recently, temperature-wise, is that the water isn’t always as warm as it was. Maybe my wife is fidgeting with the temp control (which I doubt because she likes everything hotter than I like it), or maybe it’s because the incoming water is much colder than it was in the summer and fall. Regardless, I’ve had some cooler than expected bidets this winter. My wife has complained that, although the wand’s position can be adjusted, she still can’t get it to move far enough forward to be useful in the female application. I have had the same issue at the opposite end. When I’m ready to bidet, even after I draw the wand back as far as it will go, I still have to scoot a little “too” forward on the seat to feel optimally situated. Here is where the elongated bowl and seat (as opposed to the round) could have solved a lot. The drying feature could get warmer faster, which I think would help it not to take so long. I don’t feel the warmth (which could be warmer) until it’s at least a third of the way into its cycle, maybe half way. Before that, it’s just like a cool breeze. It gets high marks for aim though, good aim, just slow to dry. My wife likes the heated seat function, though I could do without it. We both like the night-light feature. I don’t even have to turn the bathroom light on in the middle of the night anymore. I can see everything I need to see. If I was to suggest anything to Alpha, like if they asked me, I’d maybe recommend a model with a throttle on the side, like driving a boat, something you could pull back on to crank up the water pressure. I’d buy that (and maybe a Captain’s hat to wear with it). Read Less

I won't waste your time oooooo-ing and aahhhhhhh-ing, suffice to say, I am very pleased with my purchase. On my opinion, here's what would have made this a 5-star rating instead of a 4-star... 1) The controller should be back-lit AND it should have two (his and hers) additional memory functions; 2) Although you can control the warmth of the air that the fan produces, the speed/blowing of the fan could/should be stronger and/or the added ability to control the speed (the same way you can dial up... Read More

I won't waste your time oooooo-ing and aahhhhhhh-ing, suffice to say, I am very pleased with my purchase. On my opinion, here's what would have made this a 5-star rating instead of a 4-star... 1) The controller should be back-lit AND it should have two (his and hers) additional memory functions; 2) Although you can control the warmth of the air that the fan produces, the speed/blowing of the fan could/should be stronger and/or the added ability to control the speed (the same way you can dial up or down the warmth). I believe these few changes would have minor cost implications at best, and would have made this a near PERFECT purchase. This is a very good product in spite of the additional cost due to U.S.to CDN exchange... And thankfully I purchased this before President Trump's tarif sales tax.  Read Less

I was asked to write a review for the Alpha JX bidet and I do so without hesitation. I’m a 72 year old man and had never used a bidet but was curious after a friend told me how much it helped her elderly mother. I did some research and decided on Alpha having read reviews at BidetKing and other sites. The features and benefits of this technology was mind blowing to include: a night light, heated seat; adjustable water pressure, water temperature, nozzle position, and dryer temp all controlled by... Read More

I was asked to write a review for the Alpha JX bidet and I do so without hesitation. I’m a 72 year old man and had never used a bidet but was curious after a friend told me how much it helped her elderly mother. I did some research and decided on Alpha having read reviews at BidetKing and other sites. The features and benefits of this technology was mind blowing to include: a night light, heated seat; adjustable water pressure, water temperature, nozzle position, and dryer temp all controlled by a wall mountable remote. I decided to go for it after seeing so many positive reviews and am so glad I did. Everything promised was delivered including a fairly simple installation and good customer service. Once you individualize the adjustments and experience this new hygienic technology, you’ll wonder why you didn’t get one sooner.  Read Less

There are some things I love. There are some things that are surprises. And one or two things Im not fond of. 1) Love. The heated seat, and water. I cannot emphasize how nice it is to sit down, on a cold morning, to a warm seat. And the lovely temp of warm water pressure washing the starfish. Having everything you need in one box is great, like the valves, washers, etc... 2) Meh... The surprise when sitting of the system activating, sounding like a modem from the 80s as it (Im guessing) turns on... Read More

There are some things I love. There are some things that are surprises. And one or two things Im not fond of. 1) Love. The heated seat, and water. I cannot emphasize how nice it is to sit down, on a cold morning, to a warm seat. And the lovely temp of warm water pressure washing the starfish. Having everything you need in one box is great, like the valves, washers, etc... 2) Meh... The surprise when sitting of the system activating, sounding like a modem from the 80s as it (Im guessing) turns on the water heater and prepares the nozzle for use. The quality of seat seems a bit iffy at this pricepoint, but time will tell. It also has a tendency to shift a bit.. even after tightening seat... this seems like it shouldnt happen when locking in but can be a bit disconcerting. I can only tighten it so much before Im concerned threads may strip. 3) UGH.. the nightlight is bright enough to land airplanes... It should be called a bowl spotlight. I wish there was a dimmer for it... There is a difference between convenience when doing the deed in the middle of the night and seeing some bright light emanate from bathroom like something from poltergeist. At this pricepoint, I would have liked to have memory settings on the remote... I am a larger fella, and the missus is 5 ft nothing... our anatomies are very different so If i dont pay attention, I may pressure wash my taint or crack... and she may be in for a rude surprise as well... having memory settings (I like warm water, medium pressure, warm seat, and aim at 15% aft of target. She likes cooler water, low pressure, hot seat, and aim 30% the other way. Overall a positive experience, and if TP shortage recurs, I will be prepared! Also, I already hate doing the deed in other non civilized facilities... We shall see how it performs over time...  Read Less

I began by investigating. I didn’t want seats that sprang to attention when someone entered the bathroom & I didn’t care about nightlights. I considered the BioBidet BB-2000 & tried calling Bemis on their tech support line & on their sales line. An outgoing message said they would respond to emails within five days. Hence I knew their warranty work would be equally lousy. Bidet King offered to let me see some units in their warehouse. Although I didn’t go, I could see they were easier to work wi... Read More

I began by investigating. I didn’t want seats that sprang to attention when someone entered the bathroom & I didn’t care about nightlights. I considered the BioBidet BB-2000 & tried calling Bemis on their tech support line & on their sales line. An outgoing message said they would respond to emails within five days. Hence I knew their warranty work would be equally lousy. Bidet King offered to let me see some units in their warehouse. Although I didn’t go, I could see they were easier to work with. The shipment came in a day. Three filters were ordered, but one was missing. When I told Bidet King, they quickly sent it. The installation went smoothly & quickly. Note their warranty begins the day the bidet is shipped, so don’t sit on it (pun intended). The remote control has buttons & a screen. Touch screens upset me, so I was very happy that this screen had nothing to touch. The buttons were straightforward, easy to set, & the screen gave clear visual feedback. The wand/nozzle would self-clean every time someone sat down on the seat. After a few days of people sitting to pee, the waste of self-cleaning water became very annoying. This feature was turned off after the supervisor revealed a combination of buttons not published in the manual. I was worried that the time for the water to heat up might be a problem, but it was not. I am happy with the temperature, force, & duration of the water. I now believe that a warming tank (hybrid system) is an unnecessary expense. The air dryer is plenty hot, but I tend not to use it. A towel is quicker & less expensive. After about two weeks, we noticed that the seat was shifting to one side. This could have been catastrophic. We re-positioned the seat & carefully re-tightened – to avoid cracking the plastic – the fastening (lock) nuts. So far, the seat seems okay. I bought the bidet for its basic purpose. It does it well & I use less paper. I actually get out of the bathroom more quickly than before & I am cleaner. The bidet also reduced some bleeding issues. I am happy with this product & I can recommend it.  Read Less

I have a Horow HR-0080 which is one piece with French curve, the hole center to tank is around 2 inch but the clearance of the edge is only less than 1 inch, see pic. I purchased a Brondell 2200 from Costco but seat it way over the edges to install, so I returned it. Contacted both bio-bidet and Brondell customer support to see if any of their product may fit, the answer is clearly no, they said none of their product can fit french curved toilet even though on their advertisement picture is one... Read More

I have a Horow HR-0080 which is one piece with French curve, the hole center to tank is around 2 inch but the clearance of the edge is only less than 1 inch, see pic. I purchased a Brondell 2200 from Costco but seat it way over the edges to install, so I returned it. Contacted both bio-bidet and Brondell customer support to see if any of their product may fit, the answer is clearly no, they said none of their product can fit french curved toilet even though on their advertisement picture is one of such. Finally I found this ALPHA JX from a thread in Reddit, it saved my toilet. The bracket is perfectly shaped towards the contour (see in the pic), after installing the bidet with some alignment, there is even some spaces left (see pic). For the bidet seat itself, Pros: - Very comfortable to sit on. - Warm water, warm seat and warm air dry are all heated quickly, better than what I had before (own two biobidet and one brondell) - Nozzle Oscillation is easy to set up by pressing twice and even come with wash/dry one button function. - Self nozzle clean before and after use is a plus. Cons: - The base bracket has no rachet on the metal plate, so it is not stable purely by the pressure of screws. - Lack of user customization for multiple users and no deodorizer at this price tag. - No quick release function for uninstallation, lift up at an angel takes some practice and is not secure. Overall, this is the only one I can find on the market, definitely recommend it. And I am very thankful for the customer support from BidetKing, very helpful for me, directly recommended the right product and saved me a bunch of trial-and-return purchases.  Read Less

We originally purchased the more expensive "pearl" bidet. When my husband connected the t-valve, water was shooting everywhere, so we returned it. I loved my Alpha bidet I had in our other home. I didn't bring it because it has a rounded seat, and I needed an elongated seat. This JX2 looked like an updated version of my other bidet with the exception of it being elongated. We sat down, went through the instructions and the list of everything included. We did not see an 0-ring. My husband kept... Read More

We originally purchased the more expensive "pearl" bidet. When my husband connected the t-valve, water was shooting everywhere, so we returned it. I loved my Alpha bidet I had in our other home. I didn't bring it because it has a rounded seat, and I needed an elongated seat. This JX2 looked like an updated version of my other bidet with the exception of it being elongated. We sat down, went through the instructions and the list of everything included. We did not see an 0-ring. My husband kept saying he thought we needed a gasket? Anyway, he put it together, (cussing a bit), and when we turned on the water, we got a shower. This Bidet was also leaking. We called in a plumber. He tried everything to fix the leak. I believe he put a "compound" on it and said it never fails. IT FAILED. So, he charged us $135 for a "diagnostic visit. I contacted Alpha Bidet, I sent pictures as requested, I sent proof that we purchased this from Amazon. And, we received a picture of what we needed. Unfortunately they forgot about the 0-ring. They were sending it out immediately. I think I deserved my $135 back. It felt like forever waiting the this item to arrive, and when I questioned why it was taking so long, he apologized. I told him I was tired of running downstairs to use the bathroom. What a miracle, the piece arrived the next day. If anyone has dealt with IBS I suspect you understand why I was having such a difficult time. My husband connected all of the pieces, and HOORAY, I had a bidet that worked. For a couple of days. The seat control doesn't work. It decides for itself if you have a cold or a lukewarm seat. I contacted the company again, and asked for a replacement. No response. I decided to just get in the bathtub and relax. Not my day. I looked at the floor and it was wet, but the t-valve wasn't leaking. The toilet seat had an issue. I wiped the floor, and now this home I have lived in for almost 4 weeks, has water stains in the very expensive tile. I could not return this to Amazon because when the 0-ring arrived, and we thought it was going to work for more than 2 days, we threw out the box. This evening I contacted Amazon support, they are sending a new bidet, and I will return the damaged one in the box. I think what bothers me the most is that when I told them my remote control was out of whack, there was no response at all. I contacted them twice, gave them a few days, and nothing. The bidet was ordered on November 4th, arrived on the 6th, the 0-ring arrived about a week later, and then the toilet seat worked for 2 days. 2 different models, and they both came without an 0-ring Read Less