I began by investigating. I didn’t want seats that sprang to attention when someone entered the bathroom & I didn’t care about nightlights. I considered the BioBidet BB-2000 & tried calling Bemis on their tech support line & on their sales line. An outgoing message said they would respond to emails within five days. Hence I knew their warranty work would be equally lousy. Bidet King offered to let me see some units in their warehouse. Although I didn’t go, I could see they were easier to work wi...
I began by investigating. I didn’t want seats that sprang to attention when someone entered the bathroom & I didn’t care about nightlights. I considered the BioBidet BB-2000 & tried calling Bemis on their tech support line & on their sales line. An outgoing message said they would respond to emails within five days. Hence I knew their warranty work would be equally lousy. Bidet King offered to let me see some units in their warehouse. Although I didn’t go, I could see they were easier to work with.
The shipment came in a day. Three filters were ordered, but one was missing. When I told Bidet King, they quickly sent it. The installation went smoothly & quickly. Note their warranty begins the day the bidet is shipped, so don’t sit on it (pun intended).
The remote control has buttons & a screen. Touch screens upset me, so I was very happy that this screen had nothing to touch. The buttons were straightforward, easy to set, & the screen gave clear visual feedback.
The wand/nozzle would self-clean every time someone sat down on the seat. After a few days of people sitting to pee, the waste of self-cleaning water became very annoying. This feature was turned off after the supervisor revealed a combination of buttons not published in the manual.
I was worried that the time for the water to heat up might be a problem, but it was not. I am happy with the temperature, force, & duration of the water. I now believe that a warming tank (hybrid system) is an unnecessary expense.
The air dryer is plenty hot, but I tend not to use it. A towel is quicker & less expensive.
After about two weeks, we noticed that the seat was shifting to one side. This could have been catastrophic. We re-positioned the seat & carefully re-tightened – to avoid cracking the plastic – the fastening (lock) nuts. So far, the seat seems okay.
I bought the bidet for its basic purpose. It does it well & I use less paper. I actually get out of the bathroom more quickly than before & I am cleaner. The bidet also reduced some bleeding issues. I am happy with this product & I can recommend it.