Review Explorer

While a bidet is not a required item we have enjoyed the addition to our bathroom. Based on the reviews and our previous experience this offered the best of options and price. We had to replace our other one since we had elongated toilets installed. The shipping was quick and the installation was straight forward. You want to ensure you have the access to power and the correct version (round vs elongated). The remote was larger than our previous, its the size of a small tablet, it will be mounte... Read More

While a bidet is not a required item we have enjoyed the addition to our bathroom. Based on the reviews and our previous experience this offered the best of options and price. We had to replace our other one since we had elongated toilets installed. The shipping was quick and the installation was straight forward. You want to ensure you have the access to power and the correct version (round vs elongated). The remote was larger than our previous, its the size of a small tablet, it will be mounted either near the toilet paper mount or on the side of the sink cabinet. Lots of features: Convenient Wireless Remote Control Powerful Deodorizer with Carbon Filter Patented 1 Pocket 3 Nozzle System Auto Smart Power Saving Mode Heated Seat Warm Air Dry Built-in Filter Extra protections on electronic parts Hydraulic Seat and Cover Safety Sensor Wide Cleaning Dual Action Nozzle Gentle Aerated Water Stream Massage Cleaning We like the sensor as it wont turn on without skin contact. The warm seat and water are great to provide a comfortable clean and experience and the blower works well. The only thing this didn't have compared to our older one was a self clean option. But overall it fit the bill and we will use it until it has to be replaced.  Read Less

The product is well made. It arrives well packaged with all parts easily identifiable. The installation is very simple. The printed instructions are easy to follow. You will need a 3-prong electrical outlet. Alternatively, the unit can be run using a heavy duty extension cord, which I did temporarily while awaiting installation of a new electrical outlet. I prefer the functionality of this unit over some more expensive options . Why? I prefer manually flushing the toilet (to conserve water) as o... Read More

The product is well made. It arrives well packaged with all parts easily identifiable. The installation is very simple. The printed instructions are easy to follow. You will need a 3-prong electrical outlet. Alternatively, the unit can be run using a heavy duty extension cord, which I did temporarily while awaiting installation of a new electrical outlet. I prefer the functionality of this unit over some more expensive options . Why? I prefer manually flushing the toilet (to conserve water) as opposed to an automatic flush. I also prefer having the manual seat lid on this unit rather than the automatic lid that opens whenever anyone walks into the bathroom. Unlike some reviewers, I also prefer that the unit does not light up. The two eco modes are also a plus. While running either the washing or drying functions, the unit operates quietly and without vibration. Other reviewers disliked the seat comfort. I find it comfortable. Overall, I highly recommend the product. If you are on the fence and questioning either the quality or the installation ease, have no doubts, you will be very pleased. I highly recommend this product. Read Less

I installed this 2 days ago so used it a few times. This is overall a pretty good product but has a few issues. The most serious is that the instructions do not match the parts that are in the box. I am an engineer and do a lot of home repair so after a little while I was able to figure out what I needed to do. Others may have difficulty. Overall installation is rather simple but there are also a few translation issues with the instructions. Since I have run several manufacturing companies over... Read More

I installed this 2 days ago so used it a few times. This is overall a pretty good product but has a few issues. The most serious is that the instructions do not match the parts that are in the box. I am an engineer and do a lot of home repair so after a little while I was able to figure out what I needed to do. Others may have difficulty. Overall installation is rather simple but there are also a few translation issues with the instructions. Since I have run several manufacturing companies over the years and understand the process that should be in place to make sure that instructions match an updated model was not being followed it made me wonder what else was overlooked. I find poor translations on almost all Chinese company instructions. I cannot understand why they do have someone in this country review their documents for errors. The other thing I feel needs improvement is the speed of the fan. You would have to sit there for about 10 minutes to be completely dried. Part of the reason why I bought this was to eliminate the use of TP but find I need a few pieces to pre-dry before using the fan. Finally, I don't understand why the seat heater is always on wasting electricity. Seems that it should turn on only when someone sits down. It can heat very quickly and a heated seat is a luxury not a requirement. Everyone has sat on an unheated seat at sometime. I will need to turn it off because I don't believe in wasting energy and adding a load on my A/C. I have not tried any of their other models or other brands so cannot make a good comparison. Maybe my star rating is too high or low. I tried to buy one of the top models this company makes because I wanted to have everything work well and not just for the extra features. I think this model with it's wireless remote would be especially to for guests because you can see all the controls at eye level. They also include a laminated instruction sheet and a suction hanger so you can mount it near the toilet. I think an eye-level control would not be needed after a few days use and gaining familiarity with the controls is attained.  Read Less

Product works well and effectively...until the settings malfunction. The manual fails to address any challenges with settings malfunctions nor an opportunity to 'reset' --upon contacting BioBidet, they provided vague instructions to 'reset' but (aside from the fact that effort was a failure) beyond that, they advise they are clueless about how to address any issues and to contact an electrician...for a computerized instrument board malfunctionin the unit? Really? Our specific issue was that (fol... Read More

Product works well and effectively...until the settings malfunction. The manual fails to address any challenges with settings malfunctions nor an opportunity to 'reset' --upon contacting BioBidet, they provided vague instructions to 'reset' but (aside from the fact that effort was a failure) beyond that, they advise they are clueless about how to address any issues and to contact an electrician...for a computerized instrument board malfunctionin the unit? Really? Our specific issue was that (following the instuctions in the manual) we disconnected the perfectly functioning unit for a bathroom remodel. When the unit was reconnected, the warm (seat/water) setting would work once and a few minutes later, just start chiming incessantly. Unless the bidet is kept on Energy Saver, which doesn't provide warm water or seat, the bidet chimes constantly. Why not have something in the manual that identifies what these characteristics mean? It's obviously an alert of some kind - but the mfr cannot provide guidance? For that reason, I will make a purchase of another brand that can offer product support after sale.  Read Less