Review Explorer

I called customer service complaining that the front wash stream doesn’t reach front. They said other customers complain about that too. And suggested that the consumer might not understand the proper use of the buttons, body positioning etc. However it’s the bidet’s design that falls short. Why don’t manufacturers just extend the front wash further out- i.e. “extra extended front wash” If so many people complain, even if you move back, etc., follow tips, al... Read More

I called customer service complaining that the front wash stream doesn’t reach front. They said other customers complain about that too. And suggested that the consumer might not understand the proper use of the buttons, body positioning etc. However it’s the bidet’s design that falls short. Why don’t manufacturers just extend the front wash further out- i.e. “extra extended front wash” If so many people complain, even if you move back, etc., follow tips, all they get is a back wash, that’s a design issue! I bought this bidet for an elderly family member for hygiene reasons, and the wash doesn’t reach the front which is the utmost necessary feature, and my hope to help guard against UTIs! Unless you are a petite person don’t buy! Read Less