Review Explorer

This bidet is really something. It is packed with features and super easy to install. Fits my older toilet perfectly. The design allows for a lot of adjustment options without having the seat attached. That makes finding the perfect position when installing a breeze. Once installed it stays put and does not move even slightly. That is thanks to the quality anti slip strips on the seat mounting bracket. The remote is very nice. I love the ability to store two user settings. Once programmed you ne... Read More

This bidet is really something. It is packed with features and super easy to install. Fits my older toilet perfectly. The design allows for a lot of adjustment options without having the seat attached. That makes finding the perfect position when installing a breeze. Once installed it stays put and does not move even slightly. That is thanks to the quality anti slip strips on the seat mounting bracket. The remote is very nice. I love the ability to store two user settings. Once programmed you never need to adjust the settings again. Simply push the user 1 or 2 button and viola you are good to go, no pun intended. Great array of water pressures, temperatures, and nozzle locations. It even has different spray patterns. The heated water lasts for a full 2 minute wash cycle but I have not needed two minutes yet. The hottest setting is plenty hot too. Both the lid and seat are soft close. The seat heater is a luxurious feature but it does not automatically shut off. Would be nice to have the heater sense when you sit and shut down when you are done but it’s not a deal breaker. I also love the heated drier feature. You must keep in mind that it is normal to have residual moisture. The soft blue light is great and it can also be disabled. Haven’t used a single piece of TP since I installed my bidet. It’s a nice feeling to know I am helping the environment AND getting cleaner at the same time. I also purchased the in-line water filter and am just as pleased with it. This is a quality product made by a reputable company. It’s worth every penny. I don’t think you can find a more feature packed bidet for the price. Buy with confidence.  Read Less

This product is life changing. I would recommend to anyone! There are only a few minor inconveniences: - the item is about 1/4" too long for my toilet, despite the company saying that it is fully adjustable to a toilet of my dimensions. - the hot water heater works great, but does take a fraction of a second to start working. this means the first blast of water is always cold. -the "easy touch" remote sometimes takes multiple button presses to respond appropriately. - Some of the remote function... Read More

This product is life changing. I would recommend to anyone! There are only a few minor inconveniences: - the item is about 1/4" too long for my toilet, despite the company saying that it is fully adjustable to a toilet of my dimensions. - the hot water heater works great, but does take a fraction of a second to start working. this means the first blast of water is always cold. -the "easy touch" remote sometimes takes multiple button presses to respond appropriately. - Some of the remote functions require convoluted button presses and holds (example: saving user settings or turning of the nightlight) Although irritating, these inconveniences are so minor compared to the benefits of this product! Everything else works wonderfully and as advertised! Brondell has great customer service; I would gladly recommend this product and try any other Brondell product!  Read Less

What I like: Super easy installation. I like the water pressure, the water temperature, the remote control, and the attached side control. Oh, and the heated seat It’s nice to set your preferences on the remote and then set it to the side and use the attached quick control. Just keep it handy because if the power goes off it erases your preferences. To work the remote you have to hold the buttons you are setting to get them to react, which is smart in case you have children who impatiently try t... Read More

What I like: Super easy installation. I like the water pressure, the water temperature, the remote control, and the attached side control. Oh, and the heated seat It’s nice to set your preferences on the remote and then set it to the side and use the attached quick control. Just keep it handy because if the power goes off it erases your preferences. To work the remote you have to hold the buttons you are setting to get them to react, which is smart in case you have children who impatiently try to mash the buttons— they give up quickly. Sometimes I’ve had to move the remote to get a better signal but that’s no big deal and I could only get the settings saved for one user not two. Also the dryer works but I’m not going to sit there long enough to get dry….who has that much time? I use a little tissue to pat dry. I’ve had this for about 5 months and I’m very pleased. The water temperature can be set from cold to very warm almost hot and so can the seat temperature . If you set the water for warm it stays warm and doesn’t run into cold before you are through. You can even change the water pressure. The blue light is just bright enough to go in the middle of the night without turning on the lights. In March when it was still cold it was pleasant to sit on a warm seat ! Overall, I’m very pleased and have recommended it to a few friends already. It’s nice to be clean! Everyone should have one!  Read Less

Hardest part of this install was determining how to power it. Luckily for me I could pull power from an outlet on the opposite side of the wall. So I added a new outlet and tapped into the one on the other side of the wall. The pressure is great, at max it is strong but not too strong. I find it easy to zero in on the proper settings for maximum effectiveness. The heated seat and water in a joy. currently I use the low settings in eco mode. The fan is nice but could probably use a power booster... Read More

Hardest part of this install was determining how to power it. Luckily for me I could pull power from an outlet on the opposite side of the wall. So I added a new outlet and tapped into the one on the other side of the wall. The pressure is great, at max it is strong but not too strong. I find it easy to zero in on the proper settings for maximum effectiveness. The heated seat and water in a joy. currently I use the low settings in eco mode. The fan is nice but could probably use a power booster above the current max setting. I like the blue night vision it give the whole toilet/bidet a modern feel while being practical. The size/mass of the bidet is immense and will take some getting used to. It give the toilet a larger presence in the room. The remote is modern, sleek and easy to use. I choose to power with 8 rechargeable batteries to cut down on waste and make sure I always had a working remote, using 4 at a time with 4 in reserve to swap out. Over all I am happy with this product! I would buy again for my second bathroom once I remodel it and add power.  Read Less

I had a Swash 1000 which I used for years and then we moved to a new house. The old Swash 1000 still worked after 6 years, but the toilet in the new house has an oval shape, so I decided to buy the DR 802 since the old bidet was made for a round toilet. I purchased it mainly because of the blue night light feature, since it is very dark in the new bathroom, and my old standby doesn't come with a light. I was also intrigued with the option to save settings for two users. This review is admittedly... Read More

I had a Swash 1000 which I used for years and then we moved to a new house. The old Swash 1000 still worked after 6 years, but the toilet in the new house has an oval shape, so I decided to buy the DR 802 since the old bidet was made for a round toilet. I purchased it mainly because of the blue night light feature, since it is very dark in the new bathroom, and my old standby doesn't come with a light. I was also intrigued with the option to save settings for two users. This review is admittedly biased, based upon my years of experience with the Swash 1000. Now on to the review. The DR802 is a disappointment in so many ways. First, it is very sluggish to respond once the function buttons are pushed. It makes a bit of a “clunk” noise, hesitates, then finally responds, whether it be “wash,” “dry,” etc. It feels as if way too much time elapses as I'm sitting there waiting for the bidet to just “get on with it.” Second, the “light touch” remote buttons are easy to accidentally push. Countless times, I have sat down to a cold seat, because either my wife or I have previously unknowingly pushed the “eco” button. This is quite frustrating. Third, it turns out that the custom settings option is very limited. I like the nozzle to oscillate, but that isn't something which can be programmed into the custom settings. Also, if your menopausal wife doesn't want the heated seat function (understandably) but you do, pushing the custom setting button as you are getting ready to sit down will still result in a cold seat, because it takes some time for the bidet to respond. The point is that the custom settings aren't as convenient as one is led to believe. Fourth, the heated water supply is quite limited compared with the Swash 1000. I run out of warm water almost every time I use the bidet, and that was never the case with the old bidet. In conclusion, after using the DR 802 for over a month, I am sorry that I purchased it. I truly wish that I had spent the extra money and purchased another Swash 1000. The responses are instantaneous, and it is far superior in nearly every way, compared to the DR 802.  Read Less

Go to the Brondell website to compare their various models before choosing. There you'll find much better descriptions. I'm replacing my 5 year old Swash 300. Though it was disappointing that it failed in 5 short years, I chose to replace it with another Brondell as I thought at least I wouldn't have to replace the mounting hardware... Not! Here are the differences between my old 300 and this new one as I see them: The LE99 is thicker and more comfortable than my old 300. It makes my "comfort he... Read More

Go to the Brondell website to compare their various models before choosing. There you'll find much better descriptions. I'm replacing my 5 year old Swash 300. Though it was disappointing that it failed in 5 short years, I chose to replace it with another Brondell as I thought at least I wouldn't have to replace the mounting hardware... Not! Here are the differences between my old 300 and this new one as I see them: The LE99 is thicker and more comfortable than my old 300. It makes my "comfort height" Toto Aquia darn near a bar stool! (I exaggerate). But for me, that's a good thing. Another positive is the "Programmable User" feature. Other differences I like are: Adjustable nozzle position, oscillating nozzle and "ECO" features. The only negative is the remote's buttons are flush, not like the raised blister buttons on the old 300's controller. Therefore I can't work them in the dark anymore. I carry a tiny flashlight at night rather that turn on the room light. The blue night light in the bowl is no help when you're sitting on it! And the blue light is apparently just that, a night light, albeit pretty cool looking. It's not, from what I've learned, an ultra-violet sanitizer; drat. Since blue light quenches ones night vision (more than would red light) as well as any melatonin, and I'd like to not wake up any more than necessary on my frequent night trips, I never turn it on. I don't use the seat warmer either, and I've found the air dryer to be way too slow to be useful. So I could have saved a few bucks had I taken my own advice and gone to the Brondell website first. But in the end, I'm pleased with my purchase and would recommend a Brondell to my friends. I strongly recommend a bidet for elderly or physically challenged folks like myself. Well, for anybody actually!  Read Less

Normally I’d give this bidet a solid 5 but the engineers/features programmers have been asleep at the wheel. The move to default the nightlight to “on” was not a good decision. While some may want this on at night it doesn’t need to be on 24/7 and should have the option to sense motion in the dark. And the bright blue light emitting is not a good color on the eyes at night….it’s too bright and too blue… It needs to be a warm color for night not a cool bright light. And on top of all that, I poss... Read More

Normally I’d give this bidet a solid 5 but the engineers/features programmers have been asleep at the wheel. The move to default the nightlight to “on” was not a good decision. While some may want this on at night it doesn’t need to be on 24/7 and should have the option to sense motion in the dark. And the bright blue light emitting is not a good color on the eyes at night….it’s too bright and too blue… It needs to be a warm color for night not a cool bright light. And on top of all that, I possibly could have forgiven the engineers/programmers lack of forethought but the process of turning the nightlight off is non-functional on this particular bidet/remote control. This should have has a dedicated control on the bidet itself not on the remote control. Searching through the troubleshooting guide there is no mention of the nightlight.  Read Less