Review Explorer

* Easy to install; I'm a klutzy, impractical computer geek with poor motor skills and complete lack of comprehension of all things plumbing and house related. But I had it up in 15 minutes easily and safely. (Note you'll need to figure out / plan an extension cord). * Clear instructions * Heated seat makes bigger difference than anticipated. I now hate going anywhere but home for that advantage alone! It's so cushy on our tushy :-) * Th... Read More

* Easy to install; I'm a klutzy, impractical computer geek with poor motor skills and complete lack of comprehension of all things plumbing and house related. But I had it up in 15 minutes easily and safely. (Note you'll need to figure out / plan an extension cord). * Clear instructions * Heated seat makes bigger difference than anticipated. I now hate going anywhere but home for that advantage alone! It's so cushy on our tushy :-) * The bidet part also works great, and far better than anticipated for the price and ease. The water comes out warm, with numerous settings to shape, spread, temperature, and intensity. * Remote control is solid, robust, intuitive, and with great mounting bracket and magnetic hold. * I like it, but my wife LOVES it. She initially thought it'd be weird and uncomfortable but after a few tries, I don't think I've ever done or purchased anything that brings her this much continued joy and happiness (all through the month *cough cough*) Overall a great purchase. It's been reliable so far, if it ever fails, we're purchasing another one immediately and paying express shipping - no reason to live without it ever again :) Read Less

This is absolutely amazing! Our only experience with bidets was when we traveled to Europe and East Asia and unfortunately, our bathroom back in Canada was not designed to add a bidet. After reading several reviews of this product, we decided to take the plunge and buy a bidet seat. I am a female and work in the health care field, so plumbing is not my strength, but I could not believe how easy and straight forward the installation was. The installation and operating instructions are excellent a... Read More

This is absolutely amazing! Our only experience with bidets was when we traveled to Europe and East Asia and unfortunately, our bathroom back in Canada was not designed to add a bidet. After reading several reviews of this product, we decided to take the plunge and buy a bidet seat. I am a female and work in the health care field, so plumbing is not my strength, but I could not believe how easy and straight forward the installation was. The installation and operating instructions are excellent and I was able to find additional information on the Brondell website and You Tube. Both my husband and I are extremely pleased with this bidet seat. We love all the features of the seat and especially how clean we feel after its use. My husband has a tendency to chafe in the heat and he has noticed a decrease in his symptoms. No more irritated bottom! The water pressure and temperature are adjustable and the "front" feature is perfect for women's hygiene needs. Our only regret is that we did not buy one of these years ago. We will be buying a second seat for our son!  Read Less

UPDATE: You know all the lint and other dirtiness that accumulates under and around the toilet seat hinges? The design of this bidet seat eliminates that. End of update. I have had this bidet seat for ten days now. I purchased it due to mystery undiagnosed issue that causes me wild irregularity for up to months at a time. I needed something less abrasive than the softest of bathroom tissue. It took a while to justify the purchase, but I am super happy I di... Read More

UPDATE: You know all the lint and other dirtiness that accumulates under and around the toilet seat hinges? The design of this bidet seat eliminates that. End of update. I have had this bidet seat for ten days now. I purchased it due to mystery undiagnosed issue that causes me wild irregularity for up to months at a time. I needed something less abrasive than the softest of bathroom tissue. It took a while to justify the purchase, but I am super happy I did when it was time to replace the cheap toilet seat we had for only a few years. Amazon Prime shipping was fast. Packaging was secure. Installation was quick and simple, but I have replaced several toilet seats, fill valves and supply lines before. It's almost as simple as connecting a garden hose. You will need thread tape and a wrench. It is important to not over tighten the connections, but that's important when installing most anything. The heated toilet seat is crazy awesome, even if it's not cold. My kids love it, too, though they do not get to use the cleaning functions yet. The actual cleaning nozzle retracts when not being used. It flushes itself with a tiny bit of water before and after use, and again when you stand up. The rear cleaning function is very effective. The adjustable temperature, pressure, and position allow me to pinpoint the cleaning. I have the temperature and pressure set fairly low, so there is certainly a setting for each person's personal preference. The water flow begins warm and can finish its cycle without getting cold. The "massage" feature oscillates from side to side for more thorough cleaning, though it seems to have its own pressure settings. Being a man, I have not had opportunity to try the feminine wash cycle myself, but I did test the feature when I completed installation, so I know the nozzle and spray function properly. After cleaning, the warm air is very pleasant to dry. Because of my own hygiene OCD, I personally won't trust any bidet 100%. I have been able to completely eliminate use of flushable wipes and the chemicals on them, as well as reduce toilet paper consumption by up to 75%. A great feature of this one is that you can actually sit on the lid. I checked reviews on many bidet seats before making my decision. Many had complaints that lids were flimsy and broke. Since we sit on the lid to trim toenails, etc, a sturdy lid was a must. The nightlight is very helpful in the middle of the night. You can see the light peeking out from under the seat as you try to locate the toilet, then when you raise the lid, the entire bowl is illuminated, allowing you to aim by sight, not sound. But no technology is perfect. This seat has idiosyncrasies common to all bidet seats: Bidet seats need space for their tanks and retractable nozzles. This reduces the opening at the back of the toilet bowl, but it doesn't seem to affect anything. There can be a little clear water splashed up on the back of the seat, but maybe I need to adjust nozzle position or sit back more. The power cord could be a bit longer. I happened to have outlets on either side of my toilet, so no issues with reach. Warm water tanks have limited size, so you need to allow time for water to heat after a cleaning cycle. These aspects aren't exclusive to this model. They will happen with all bidet seats using tanks, etc. Overall, I couldn't be happier with my decision to purchase a bidet seat. Finding such a nice one at a very reasonable price was icing on the cake. One suggestion I would make is that they include a small roll of thread tape with the seat. It's super cheap and would potentially eliminate a run to local hardware or box store. Read Less

I bought a second Brondell SE400 and I'm updating this review. The original review is below. The thing pays for itself with the savings of toilet paper. I'd use 7 tufts before; now I use one to dry myself. I no longer use the water heating feature. I live in the tropics. I don't use the night light. It's overwhelming in my small house. I don't use the fan because it reminds me of my failed attempt to play the flute. (kidding) I don't like the air blowing across my *** to fill the room with what... Read More

I bought a second Brondell SE400 and I'm updating this review. The original review is below. The thing pays for itself with the savings of toilet paper. I'd use 7 tufts before; now I use one to dry myself. I no longer use the water heating feature. I live in the tropics. I don't use the night light. It's overwhelming in my small house. I don't use the fan because it reminds me of my failed attempt to play the flute. (kidding) I don't like the air blowing across my *** to fill the room with what I'm breathing. For me, those 3 features can go away, but I still bought a second one... and there are cheaper ones out there. I like that it has timed squirts, that you can adjust pressure and aim and it's well built. First review ahead -----> (Man, 6'0, 215 pounds) Boy, this is a game changer! I had some stupid stigma in my mind about bidets that took one trip to a resort at Hapuna Beach to change. Also, with that ignorance, it should be explained thoroughly that the cleaning water DOESN'T come from the toilet. It comes from the fresh water supply from the house. (My wife wouldn't use it until I explained that.) Installation: Super easy. You need to know that the elbow side of the hose attaches to the seat and the T connector fastens to the tank fitting, not the wall fitting. I did not use teflon tape. That's about it except the seat adapter to attach to the bowl. Anyone with half a brain can look at it and figure it out. But read the instructions. You'll learn how to get the most out of using your new bidet. Use: I have the volume up to 11. I want as much water coming out as possible. Just guessing, it's like 6 squirt guns and not a hose. The water temp is set to medium and it runs out of warm water about half way through. That's fine here in Hawaii but maybe not for Alaska?! I've been going through 2 cycles of water because one wasn't quite doing the job. Other settings might heat enough water for the entire cycle. I don't know. One cycle on the fan almost dries good enough to call it a job complete but I use a wad of TP anyway do assure that it is indeed complete. With one cycle sometimes it's not. Night light: Really pretty blue but we have it turned off. It's too much for our little bathroom. I think a better feature would be to have the operation buttons lit up. At least the main ones, F for front, R for rear, V for volume and T for temp. Hot sauce: I LOVE IT! to a fault, but it's time to say goodbye to blood and Vaseline. Frankly, as you see I can be, that's the only reason I bought this but I'm using it every time. I feel cheated when I have to use the regular toilet in our guest bathroom, and way less clean. Bottom (haha) line: You see the short comings that I've found but if I could magically change my order to something else that I've researched, I'd buy this exact one again. I actually look forward to going now. Read Less

Installation was a little rough since we had trouble getting it to slide back into place on our toilet. Added an outlet next to the toilet. After that it was smooth sailing. The buttons are self explanatory and everything seems to work as it should. I can't imaging using the bidet on anything other than full power, and the left and right buttons don't seem to move the water stream very far in either direction. The heated seat feature seems to be too much for the summer, but should be really nice... Read More

Installation was a little rough since we had trouble getting it to slide back into place on our toilet. Added an outlet next to the toilet. After that it was smooth sailing. The buttons are self explanatory and everything seems to work as it should. I can't imaging using the bidet on anything other than full power, and the left and right buttons don't seem to move the water stream very far in either direction. The heated seat feature seems to be too much for the summer, but should be really nice this winter. Also the "front" button does not really direct the water stream very far forward, as you might expect; but it does cause the water to be "shot" in two different directions, i.e., straight up, and toward the back. It doesn't take long to get used to how the item works, and I do use this product about once a day on average. The bidet seems to be well constructed, and I would purchase it again, and recommend it to a friend.  Read Less

Since our first trip to Japan over 20 years ago, we have been bidet toilet seat believers. We have always used Toto products in our home. When we first built our home in Hawaii, we omitted the bidet and have missed the comfort and cleanliness they provide. We knew nothing about Brondell or the "Toto clone" bidets until seeing them on Amazon. The SE400 seemed to have a good balance of features at a "value" price, so we took the plunge. In all, it is a ni... Read More

Since our first trip to Japan over 20 years ago, we have been bidet toilet seat believers. We have always used Toto products in our home. When we first built our home in Hawaii, we omitted the bidet and have missed the comfort and cleanliness they provide. We knew nothing about Brondell or the "Toto clone" bidets until seeing them on Amazon. The SE400 seemed to have a good balance of features at a "value" price, so we took the plunge. In all, it is a nice unit for the money. Shipping was fast, packing was very good, and installation was a snap. The mounting plate design is fairly standard on most bidets, so the installation took less than 15 minutes from the time the box was opened. Installation instructions are simple and clear. The included nylon "T" adapter makes water hookup easy. The unit requires standard household power, and the 3 1/2 foot power cord must be plugged into a GFCI outlet or GFCI extension cord for safety. (Don't ignore this important precaution.) In fact, the hardest part of the installation for me was installing a convenient electrical outlet and wiring it into the bathroom's GFCI circuit. (I chose an outlet with integrated USB charging ports to take the place of the magazine rack in the modern bath.) The unit has nice "fit and finish". The controls are well laid out and fairly easy to understand, even at first glance. There are some subtleties to the unit's operation, and the contol of them, that make the time invested in reading the manual worth while. The factory settings for temperature, position, etc., are middle of the range, and adjustable. The user adjustments are remembered, even if the unit is unplugged. The side-mounted control arm is conveniently located. The profile of the arm mounting make it easy to install in a tight space. (See picture.) Some folks may wish for a detached remote unit however, so take this into consideration if comparing features with other models. Being a "value" unit, the array of operating features is basic for a bidet seat, but fairly effective at their job. The single water jet is has the two essential modes: Rear Wash, and Front Wash. Each mode is adjustable in front/back positioning. The jet's water pressure is adjustable across a small range, which is less than the Toto's I have used in the past, but generally adequate. Missing from this model is an adjustment for jet spray width. Its a minor compromise, but you may find yourself "wiggling for position" on occasion. The wash modes do have a "Move" function which oscillates the jet back and forth. A nice feature in a value model. The wash cycle, when manually activated, lasts two minutes then shuts off. You can restart the cycle immediately by pressing the wash button again. You can shut off the wash function (or also the dry function) at any time by pressing the Stop button. The wash system uses a small reservoir tank for storing and a small electric element for heating the water to your selected temperature. We have always used tankless units with "On-demand" heating, and the reservoir system is somewhat of a disappointment in comparison. The principal shortcoming is the inconsistency of delivered water temperature. As the washing proceeds the water cools off as the heating element struggles to keep up. The issue is most noticeable at the maximum temperature and pressure settings, as one might expect, but is evident at all settings. When the reservoir is replenished, the water does reheat relatively quickly (however, our standing water temperature is probably around 70 degrees. Colder water will take longer, of course.) The drying function is fan forced, heated air. The air temperature is adjustable, and the fan is relatively quiet. I was pleasantly suprised this was more effective than the same drying function on my Toto units. This model does not include a carbon deodorizer filter that other models have. A "luxury" feature that did find its way onto this model is a heated seat. Very nice for those trips to a cold bathroom! There is no time-of-day control, so the seat is heated continuously when the function is engaged. This model includes a switchable LED "night light". A nice feature for finding the toilet in a pitch black bathroom. Its probably just me seeing too many horror movies in my youth, but the blue glow reminds me of those scenes where we would shout "Don't go in there!" There are three "specialty" buttons: Auto, Eco and Massage. Auto initiates a one minute rear wash/dry cycle with settings for temperature and pressure at the middle of the range. Eco sets the water and seat temperatures to 85 F. Massage is designed to cycle the wash jet pressure up and down. I didn't really notice much of a effect in this mode, however. Our home is 100% solar powered, so energy use is a consideration. When plugged in, not heating water in the reservoir or heating the seat, and not in use, this model draws less than 1 watt. The water heater draws about 600 watts when activated. How long and often the water heater turns on depends on temperature setting, feed water and room air temperature. The seat heater draws 20 - 60 watts, depending on temperature setting and Eco mode use. The wash function uses about 5 1/2 watts (when not heating water) and 10 watts when the Move function is engaged. The Dry mode uses about 120 watts on medium temperature setting. A 2 minute wash, 2 minute dry cycle at medium temperature and pressure with an unheated seat consumes less than 0.03 kwh (kilowatt hours). By my reconing, the seat heater is the biggest energy consumer. It can be turned off, of course, but it would be much nicer if there was a time-of-day setting to help conserve energy. The Eco mode setting consumes 20 watts while heating the seat. This is a new model, and we've used it for about a week, so I can't speak to durability and longevity. It has a 1 year warranty. Pros: • Clean, simple design, and decent appearance. • Nicely thought-out functions for the price. • Simple installation. • Comfortable ergonomics. • A seat lid sturdy enough to sit on. Cons: • Reservoir system struggles to keep water at consistent temperature. • No wash jet width adjustment. Overall, we are happy to have a bidet seat back in our lives. The balance of quality, features, and price make the SE400 a good value. Read Less