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UPDATE: You know all the lint and other dirtiness that accumulates under and around the toilet seat hinges? The design of this bidet seat eliminates that. End of update. I have had this bidet seat for ten days now. I purchased it due to mystery undiagnosed issue that causes me wild irregularity for up to months at a time. I needed something less abrasive than the softest of bathroom tissue. It took a while to justify the purchase, but I am super happy I di... Read More

UPDATE: You know all the lint and other dirtiness that accumulates under and around the toilet seat hinges? The design of this bidet seat eliminates that. End of update. I have had this bidet seat for ten days now. I purchased it due to mystery undiagnosed issue that causes me wild irregularity for up to months at a time. I needed something less abrasive than the softest of bathroom tissue. It took a while to justify the purchase, but I am super happy I did when it was time to replace the cheap toilet seat we had for only a few years. Amazon Prime shipping was fast. Packaging was secure. Installation was quick and simple, but I have replaced several toilet seats, fill valves and supply lines before. It's almost as simple as connecting a garden hose. You will need thread tape and a wrench. It is important to not over tighten the connections, but that's important when installing most anything. The heated toilet seat is crazy awesome, even if it's not cold. My kids love it, too, though they do not get to use the cleaning functions yet. The actual cleaning nozzle retracts when not being used. It flushes itself with a tiny bit of water before and after use, and again when you stand up. The rear cleaning function is very effective. The adjustable temperature, pressure, and position allow me to pinpoint the cleaning. I have the temperature and pressure set fairly low, so there is certainly a setting for each person's personal preference. The water flow begins warm and can finish its cycle without getting cold. The "massage" feature oscillates from side to side for more thorough cleaning, though it seems to have its own pressure settings. Being a man, I have not had opportunity to try the feminine wash cycle myself, but I did test the feature when I completed installation, so I know the nozzle and spray function properly. After cleaning, the warm air is very pleasant to dry. Because of my own hygiene OCD, I personally won't trust any bidet 100%. I have been able to completely eliminate use of flushable wipes and the chemicals on them, as well as reduce toilet paper consumption by up to 75%. A great feature of this one is that you can actually sit on the lid. I checked reviews on many bidet seats before making my decision. Many had complaints that lids were flimsy and broke. Since we sit on the lid to trim toenails, etc, a sturdy lid was a must. The nightlight is very helpful in the middle of the night. You can see the light peeking out from under the seat as you try to locate the toilet, then when you raise the lid, the entire bowl is illuminated, allowing you to aim by sight, not sound. But no technology is perfect. This seat has idiosyncrasies common to all bidet seats: Bidet seats need space for their tanks and retractable nozzles. This reduces the opening at the back of the toilet bowl, but it doesn't seem to affect anything. There can be a little clear water splashed up on the back of the seat, but maybe I need to adjust nozzle position or sit back more. The power cord could be a bit longer. I happened to have outlets on either side of my toilet, so no issues with reach. Warm water tanks have limited size, so you need to allow time for water to heat after a cleaning cycle. These aspects aren't exclusive to this model. They will happen with all bidet seats using tanks, etc. Overall, I couldn't be happier with my decision to purchase a bidet seat. Finding such a nice one at a very reasonable price was icing on the cake. One suggestion I would make is that they include a small roll of thread tape with the seat. It's super cheap and would potentially eliminate a run to local hardware or box store. Read Less

Bought the SE400 in early December 2020. Installed it no problem all connections secured. Around January 6 2021 the back wash mode started to act up, namely after initial clean it wouldn't begin the wash cycle. I checked all connections and water pressure no issues. The front wash works fine. My disappointment pertains to customer service or lack thereof. Initially I had contacted Brondell prior to purchasing to ask what the difference was between the plastic T valve connector on the SE400 and t... Read More

Bought the SE400 in early December 2020. Installed it no problem all connections secured. Around January 6 2021 the back wash mode started to act up, namely after initial clean it wouldn't begin the wash cycle. I checked all connections and water pressure no issues. The front wash works fine. My disappointment pertains to customer service or lack thereof. Initially I had contacted Brondell prior to purchasing to ask what the difference was between the plastic T valve connector on the SE400 and the brass T valve on other models. I never received a response. After having problems with the Back wash mode I contacted Brondell first by phone and never talked to anyone. I then sent a e-mail but still have not received a response. The product isn't working after only a month of use and my efforts to get assistance has been useless.  Read Less