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I am very impressed with my Swash 1000. Installation was easy. All necessary connecting parts were included, and they were all high quality. The seat is attractive, strong and comfortable. The remote controller is a convenient size and well laid out - easy to understand and to operate. The bidet seat is installed in my personal WC and my wife has not tried it despite my encouragement. So this review is from a male perspective only (the 'forward' wash has yet to be used).... Read More

I am very impressed with my Swash 1000. Installation was easy. All necessary connecting parts were included, and they were all high quality. The seat is attractive, strong and comfortable. The remote controller is a convenient size and well laid out - easy to understand and to operate. The bidet seat is installed in my personal WC and my wife has not tried it despite my encouragement. So this review is from a male perspective only (the 'forward' wash has yet to be used). In short this bidet seat is excellent. Buy one! You won't regret it. I have two very small negatives: the wide spray setting could be a wee bit wider, and using the forward/backward 'Move' function gives only minuscule movement. Other than that, this thing is darn near perfect. If my wife ever gets on the pot, I'll get one for her bathroom too. 🙄 Read Less

I bought this bidet after having a miserable experience with 2 BioBidet failures. One that I've had for 9 months and another that I had just bought. So part of this review will be the misery I have had with BioBidet and the utter lack of customer support and part of this review will be about my new purchase of the Brondell Swash 1400-EW. I will start with the Brondell Swash. Let's start with the installation. Due to my recent problems with other bidets I wanted to follow the instructions to the... Read More

I bought this bidet after having a miserable experience with 2 BioBidet failures. One that I've had for 9 months and another that I had just bought. So part of this review will be the misery I have had with BioBidet and the utter lack of customer support and part of this review will be about my new purchase of the Brondell Swash 1400-EW. I will start with the Brondell Swash. Let's start with the installation. Due to my recent problems with other bidets I wanted to follow the instructions to the letter. The instructions that come with the bidet say review the installation video on Brondell.com. Search as I may (maybe I'm blind) I could not find an installation video on that website. so, I went to YouTube and found a perfect video made by the owner of Many Bidets. Installation is a snap. Very straightforward. My 9 yo grandson could have done this with no problem. Things I like about the Brondell Swash 1400: ease of installation, the bum spray can be adjusted to hit the target with an adjustable force. The lady parts sprayer works well too! Things I wish were little better about the Brondell: Compared to the BioBidets the Brondell is not as sturdy feeling. Also, the opening is pretty small. I think it would not be a good fit for a man as they have a frontend package that might have trouble fitting in the opening. Now for the BioBidet bashing. The BioBidet Discovery DLS is a very expensive bidet.($899) It is also a very nice bidet. The problem is that there is next to no help if something goes wrong. The first one I had came from a family member that could not transfer this bidet to a boat when they sold their house, so I got it. I don't know how old it was when it suddenly started gushing water from the housing, fortunately I was home when it happened. I called the company but there is not even a way to leave a message. The recording says the fastest way to get help is to send an email to customer service and expect help within 4-5 days. WHAT! 4-5 days to get support for a $900 bidet? I decided to buy a new one as I knew the warranty was not going to help me with this bidet. I bought the new one on Amazon. Hooked it up but it would not respond to the remote commands. Again I emailed the company. After only a few days they sent me a diagram on how to pair the remote to the bidet. Why didn't they send this diagram along with the installation instructions??? Anyway after pairing the bidet with the remote, it would only respond to a few of the commands such as "close the lid" "open the lid" "run the fan" but no actual bum cleaning was forthcoming. Emailed again. A week later I still have not heard back so to hell with BioBidet. I went with the Brondell. In closing let me give anyone looking to buy a bidet some advice. Go take a look at an installation video from Many Bidets and read the comments. The maker of the video gives great advise to anyone who asks for help even though he has not sold them the bidet. I have found after reading several reviews on a variety of companies that customer service is poor wherever you go. You are going to get great customer service with Manybidets.com Read Less