Review Explorer

I installed this in our master bathroom. The toilet seat was a bit higher quality than most, but that meant that the bumpers supplied did not fit optimally. I sent a message to Hibbert at 8:00 pm through the Amazon app, and they responded the very next day. They were most courteous and cooperative. They sent me an accessory set of bumpers of various sizes. It arrived within three days of the contact. They work quite well. The unit works very well. Th... Read More

I installed this in our master bathroom. The toilet seat was a bit higher quality than most, but that meant that the bumpers supplied did not fit optimally. I sent a message to Hibbert at 8:00 pm through the Amazon app, and they responded the very next day. They were most courteous and cooperative. They sent me an accessory set of bumpers of various sizes. It arrived within three days of the contact. They work quite well. The unit works very well. The temperature is easily and accurately adjusted, and the pressure is more than sufficient, as well as easily and precisely controlled. I am very happy with the quality and value of the product, but I am most gratified by the attention and diligence of customer service, something that, unfortunately, has been in short supply these days. Read Less

Note: I do not have it hooked up to the hot water, but I like that they have a cap for those of us that don't need/don't have hot water hook ups. (no leaking either) Set up was easy enough, but unfortunately the metal T-valve that came with it didnt fit properly with my water supply hose. Which could've been user error, I just couldn't get it to fit without it leaking. So instead I took the plastic T-valve off my old bidet and it worked just fine. It to... Read More

Note: I do not have it hooked up to the hot water, but I like that they have a cap for those of us that don't need/don't have hot water hook ups. (no leaking either) Set up was easy enough, but unfortunately the metal T-valve that came with it didnt fit properly with my water supply hose. Which could've been user error, I just couldn't get it to fit without it leaking. So instead I took the plastic T-valve off my old bidet and it worked just fine. It took a second to figure out the settings since it had more features than my old one. You can turn on hot/cold water, then move the other dial to which part you want washed and the pressure changes depending on how far you turn it. The water was aligned perfectly as well without having to adjust yourself for both the back and the front spray (yay!). You can only spray one spot at a time, but it transitions between the two smoothly at the turn of the dial. So no problem there. I also love that it has a splash guard to keep the nozzles clean and that the nozzles are tucked away. My last bidet didn't and caused some nasty problems because of that. So over all, minus my issue with the T-valve......this is a great product, especially for the price. Would definitely recommend. Read Less

For context, I am not a plumber and have very little experience connecting pipes. The hose, parts and adapters specifications are basically a foreign language to me. Having said all this, the installation process of this bidet is relatively easy, once you understand your existing setup and accept the fact that you might need to spend extra money for extra parts. Realistically speaking, once you have all parts, it really should not take you more than 20 min... Read More

For context, I am not a plumber and have very little experience connecting pipes. The hose, parts and adapters specifications are basically a foreign language to me. Having said all this, the installation process of this bidet is relatively easy, once you understand your existing setup and accept the fact that you might need to spend extra money for extra parts. Realistically speaking, once you have all parts, it really should not take you more than 20 minutes to install the bidet and if I did it I know you can too!!!! Things I wish I knew before buying a bidet: 1. The parts provided with this hot/cold water bidet may or may not be compatible with your current bathroom setup. 2. The extra adapters I needed to make this bidet work were difficult to find and were not cheap. Home Depot and Lowes did not carry them. My local hardware store did not either. Thankfully I found the needed 1/2 1/2 3/8 brass T adapter at ACE hardware for around twelve dollars. 3. The hose needed to fit the 3/8 brass T adapter was around twenty bucks at home depot. Later I discovered that you can find them cheaper online even on Amazon. Oh well... 4. I had to drill a small hole in my bathroom vanity cabinet in order to allow the hot water hose to be connected to the bidet. This was very easy to do, but did require a drill and an adequate spade drill bit. The bits are very inexpensive online provided that you already own a drill of course (which I did). 5. Do not expect the bidet set to come with everything you need. You still need tools, teflon tape and anything else that your current setup requires. This is not the seller's fault, it is just the nature of the beast as not all bathrooms follow the same standard. 6. Be careful with the hot water, or you might cook your buns. Lessons learned here. They should include a warning. Try to slow into the hot water before going all in. My buns were tender for about a day. Now as to how things work: I thoroughly tested the bidet and all functionality works well. Good water pressure and good feedback from all the dials. The aim is very precise and the water seems to hit the "bullseye" every time. I am actually a little intrigued at this. The bidet is a little on the thicker side, you may need to purchase toilet seat bumpers like I did if the toilet seat will not touch the actual toilet bowl when laid all the way flat. This is a very easy fix but something to keep in mind. Read Less