Review Explorer

Let's talk about service! Ordered on Monday, arrived Tuesday and functional within 15 minutes! Wow! Now the important stuff - features. If you are like me, you like to read everything you can on your tech stuff. The Kohler website and other info was a little vague, so I want to clear some things up here. For background, I recently got back from an Asia trip where I had the pleasure of interacting with the most intelligent Toto bidet/toilet I have ever met. This thing co... Read More

Let's talk about service! Ordered on Monday, arrived Tuesday and functional within 15 minutes! Wow! Now the important stuff - features. If you are like me, you like to read everything you can on your tech stuff. The Kohler website and other info was a little vague, so I want to clear some things up here. For background, I recently got back from an Asia trip where I had the pleasure of interacting with the most intelligent Toto bidet/toilet I have ever met. This thing could sense proximity. As you approached, it lightly illuminated, opened the lip automatically, and when you were done it flushed itself!! This Kohler does none of these things, but it a fine machine in its own right. Love - The pressure is good and the water is never cold. The warm seat is VERY nice. The controller is a necessity in my opinion. Don't even bother with the other models that have buttons off to the side. What I don't like - That damn blue light. The light is a UV sanitizing light that doubles as a night light. Er. Check that - Keeps you from sleeping. It is always ON. You can not turn it off. There is no proximity sensing or other smarts here. If it is dark, the light will come on. I have this unit in my master bathroom. The light is intense enough to peek between the seat and lid and is actually quite annoying if you are a fan of pitch black at night. I have other lights that are on motion sensors to see my walkway at night, but this thing is bright enough that I would likely not need them. While I have gotten more used to the blue light in the past few weeks, I still often am forced to shut the door at night so that it does not keep me from sleeping. Big factor for aggravation. Everything else is as expected and simply a pleasure to use. Read Less

This is the second Bidet product I received from BidetKing. The first product, a premium Bidet toilet seat, did not have a strong enough seat to support large people. After the replacement seat also failed, BK was willing to credit full price to purchase this unit. The step up to Kohler was welcome. The unit is sturdy and showed the Kohler design flair in bathroom fixtures. The seat seems stronger and positions you precisely. This may seem uncomfortable at first but consistent, precise, position... Read More

This is the second Bidet product I received from BidetKing. The first product, a premium Bidet toilet seat, did not have a strong enough seat to support large people. After the replacement seat also failed, BK was willing to credit full price to purchase this unit. The step up to Kohler was welcome. The unit is sturdy and showed the Kohler design flair in bathroom fixtures. The seat seems stronger and positions you precisely. This may seem uncomfortable at first but consistent, precise, positioning is what makes the bidet functionality “hit the spot” every time. I loved the automatic seat lift on the unit I replaced. The Kohler lacks this feature but IMHO the automatic lifting seats (and lids) are made very light to lift and lower with small motors. The Kohler seat and lid are sturdier and have no weight or avoidance warnings (re:sitting on the lid). The seat is still two-piece to accommodate the heated seat feature. Living in So.Cal, I could do without that feature but most will love the comfort in the wintertime. The remote is really sharp-similar to an iPhone screen. The icons light up clearly. They require just the right touch so you don’t accidentally activate features. You can store settings so If someone messes them up all you do is touch an icon and your individualized preferences are restored. I greatly missed this feature on the brand returned. My only beef was that the installation manual was an “a” version. They are now on “d”. Kohler Customer service was incredibly responsive in replacing a bum part and emailing me the updated instructions. While on the phone he talked be through linking the remote and the seat and tested out features. Both BidetKing and Kohler have been 5 star in after purchase support. The Kohler remote is the best, by far, and the remotes on these units are ALWAYS used. Customization includes spray positioning, water and seat, and dryer heat. Everything easy to adjust and “savable” so you can restore without going through the whole process all over again. And one other Kohler WOW factor is that everything (fittings, wand, and hardware) are all stainless steel. Very little plastics in fasteners and hardware. Quite a difference from my first unit. Instructions clear (with updated manuals, downloadable). DIY is realistic with little skills needed. I hope it lasts with my size. The ultimate torture test. I’m glad BK added this unit to their product lineup.  Read Less