Well it’s been exactly 4 days and our new remote is on its way. I had contacted Levi 4 days ago about our remote control’s malfunction, and they not only responded the very next morning, but as you can see the new remote is on its way. I’m so impressed with this company that they actually care about customer satisfaction. I have full confidence that even when the warranty expires they still look after me. There was only a 5 Star choice but I give them a solid 10 GREAT JOB LEIVI !!!
Canada2025-02-12Leivi-B01B012-01
Positive
Verified Purchase
Wish I could give this TEN stars!
one startwo starsthree starsfour starsfive stars
Third times a charm I guess! This is the third bidet in less than a month. This bidet is so extremely well thought out I swear a woman must have designed it. It has everything needed to install and then some. Even includes optional top mount expansion bolts for skirted toilet, which is what I have. Some of the other features, which the most expensive bidets do not include, are: in line water filter (which I didn't use bc our water is already filtered), an extra head for the wand, extra was...
Third times a charm I guess! This is the third bidet in less than a month. This bidet is so extremely well thought out I swear a woman must have designed it. It has everything needed to install and then some. Even includes optional top mount expansion bolts for skirted toilet, which is what I have. Some of the other features, which the most expensive bidets do not include, are: in line water filter (which I didn't use bc our water is already filtered), an extra head for the wand, extra washers, an electrical plug on the LEFT side so an extension cord was not necessary. The feminine wash wand actually is made to reach those areas without having to do a circus act. The infinite controls of the position, water temp and the 'swing' option is very good. So VERY happy and impressed with the operation of the bidet.
Installation: In this very rare instance I will admit my actual age. I am a 75 yo female and I was able to have this up and running in less than 30 minutes, with help from hubby and his muscles to make sure the water connections were secure.
Another feature of this unit is a 'release button', which was very helpful in placing and securing the mounting bracket, while the other two you had to 'muscle' out making the fine tuning of the mounting bracket somewhat tricky. It also has a release valve to empty stored water if that is ever necessary.
One other very helpful feature is the accessory side mount control so you don't need to use the remote. AND the REMOTE! This is one of the few that is backlit! I don't understand why all bidets with remotes are not backlit, but have night lights! When you are seated you can no longer see the night light and since it is night and presumably dark, you have to turn on a light to see the controls on the remote. Also, the remote is held on the wall with a magnet so no rummaging around trying to fit the remote back into the holder.
All in all, I highly recommend this bidet even though the amazing price point with the huge discount right now, made me wonder if this would be comparable to the over
$400 I was returning. But I am truly amazed at the functions and great attention to detail of this product.
Other reviewers have commented on the customer service, which I have not had to use, but the quality of this bidet speaks to attention to customer satisfaction.
The United States2025-01-22Leivi-B01B011-01
Positive
Verified Purchase
As expected.. easy installation
one startwo starsthree starsfour starsfive stars
Canada2025-03-01Leivi-B01B011-02
Positive
Verified Purchase
Very Good smart bidet
one startwo starsthree starsfour starsfive stars
Overall Good design, easy install , works well and we like the warm seat , water etc features. Will keep for the warm seat and water features.
Probably could make some improvements like remembering settings ? But not a show stopper
The United States2025-02-13Leivi-B01B011-01
Positive
Verified Purchase
Amazing product Amazing Customer support
one startwo starsthree starsfour starsfive stars
This seat is a game changer I often felt weird and the thought of a toilet set washing your butter after wiping for 43 years lol but this is a great experience. I highly recommend install took about 10 minutes and was super easy. Customer service was lightening fast and they were kind and helpful. I highly recommend this company wish I could give them 10 Stars.
The United States2025-03-17Leivi-B01B012-01
Positive
Verified Purchase
Excellent customer service
one startwo starsthree starsfour starsfive stars
The first unit quit working after 4 months but the company sent me another and it works great. Thank you!
The United States2025-03-10Leivi-B01B011-01
Positive
Verified Purchase
Easy to assemble
one startwo starsthree starsfour starsfive stars
I bought this because I was having a surgery and was happy that it came so quickly. This was easy to assemble and the functions work great!
The United States2025-03-07Leivi-B01B011-02
Positive
Verified Purchase
Why did I wait so long.
one startwo starsthree starsfour starsfive stars
Not sure why I waited for so long before getting a bidet. This bidet was recommended by a friend. It’s a life changer. The bidet has so many functions that work flawlessly. The heated seat is spectacular especially on a cold night. The nightlife for us guys is a nice feature. The number one feature is the instant hot water and it’s endless. The functions for the water flow really work well with great pressure. This unit has worked great and would highly recommend it. I had a couple issues mostly...
Not sure why I waited for so long before getting a bidet. This bidet was recommended by a friend. It’s a life changer. The bidet has so many functions that work flawlessly. The heated seat is spectacular especially on a cold night. The nightlife for us guys is a nice feature. The number one feature is the instant hot water and it’s endless. The functions for the water flow really work well with great pressure. This unit has worked great and would highly recommend it. I had a couple issues mostly questions about a couple of things when I first got the bidet and their customer service emailed me back each time within 24 hours. I have absolutely nothing negative to say. Even the price point is great and this unit is better than the ones at Costco.
The United States2025-03-17Leivi-B01B011-03
Positive
Verified Purchase
Works great
one startwo starsthree starsfour starsfive stars
We purchased this for my elderly mother and it works great. We use it as well and we don't know how we lived without one. The heated seat and water are awesome!
The United States2025-03-09Leivi-B01B011-03
Positive
Verified Purchase
Cannot find a way to lower the beep or light brightness
one startwo starsthree starsfour starsfive stars
I cannot find how to turn off the beeps, they are unnecessary and quite loud.
It actually uses quite a but if electricity, so if your home is prone to blinking lights when using a power tool, this will cause the same thing
Also the installation pictures were too small to see how to install the bracket.
Other than that it seems fairly comfortable so far