NEO 120 Owners Reviews
Star Rating
Feature Mentions
(4369 mentions)Text Reviews from Owners
Review Summary (AI summary for all features)
Owners mention that the NEO 120 features customizable sprays, a heated seat, easy installation, and a moderately effective air dryer but requires a nearby power outlet.
Pressure knob lets users fine-tune gentle to powerful spray.
Rear, feminine, self-clean modes give versatile, targeted cleansing options.
Even lowest setting feels overly forceful; stings like pressure-washer.
Love the ease of installation
Love the ease of installation and the great simplicity and functionality.
Positive
Doesn’t fit
Doesn’t fit at all. Adds so much height to the seat/lid that the bidet won’t function unless you get off the bowl.
Positive
Verified Purchase
Lasts around 2 years before it leaks. Good price for quality
This is the second one I buy, it works great doing its job of keeping you clean and fresh. The most flimsy part of this item is the small gate to avoid the nozzle to get dirty. That one broke after 18 months, but the previous one lasted me over 2 years. The installation for this bidet is extremely easy, the hoses to connect to the water tank, come with their built in wrenches to turn and secure them.
Positive
Verified Purchase
Client was pleased
Works awesome
Positive
Verified Purchase
The best basic bidet
This is the best reasonably priced bidet for people who are just looking for the basics. I had an older version for a few years and never had any major issues. Installation is incredibly easy. - As others have said, the little door can be more harm than good. After struggling to keep the last bidet clean, I ended up just pulling the little door off this one before I installed it. I think it's better off. The little door just ends up getting grosser than anything e...
This is the best reasonably priced bidet for people who are just looking for the basics. I had an older version for a few years and never had any major issues. Installation is incredibly easy. - As others have said, the little door can be more harm than good. After struggling to keep the last bidet clean, I ended up just pulling the little door off this one before I installed it. I think it's better off. The little door just ends up getting grosser than anything else, and it makes it difficult to clean behind the bidet nozzle in the bowl. That combined with the idea of it popping off and causing a major plumbing issue that others have commented on was enough for me to just risk breaking it... but I was surprised to find that the door just popped off with no issue. I'd recommend anyone else do the same. This does make the "self cleaning" bit a little pointless, but I didn't experience much worth in that anyways. You can just wipe down the nozzle when/if it gets dirty. - If you have older plumbing, I'd also recommend having some extra washers on hand. The bidet itself comes with enough gear to be installed, but I had issues with my original plumbing leaking because of the connection, and ended up having to buy some washers to resolve the issue. Might be nice if they included some spares in the kit, but understandable that they include enough for their own gear and they also provide plumbers' tape which I thought was a nice assist. Overall, if you're just looking for a basic bidet, this is the one to buy. Don't get fooled into believing you need to spend $100+, this one does what you need it to do and lasts for years.
Positive
Verified Purchase
The Definit way to go!
This product is great it fit both a round and long bowl toilet and installs literally within mins and all the needed tools are provided. This item works really well and leaves you feeling nice and clean and takes up no room at all when installed. Excellent product and when it started to leak they were extremely quick to process a replacement and it arrived within a couple days not weeks or months. Thank you very much!!
Positive
Best buy ever!
How did we ever live without the Luxe bidet? In Europe the bidet is common but itâ€:tm:s a separate piece in the bathroom, and not the most convenient. The Luxe bidet is super convenient, takes up minimal space, is easy to install, but most importantly is efficient and effective. Our whole family uses and besides saving a ton on toilet paper weâ€:tm:re super clean and hygienic. We absolutely love it!!
Positive
[Incentivized Review] Clean Bottom
I'm someone who typically uses flushable wipes after I go. Because with toilet paper, I just don't feel "clean" enough. This bidet has made it so I don't even need to use the wipes. It took me about 20 minutes to install, I went slow to make sure it was done correctly. It took me a few uses to adjust the settings to where I wanted them. Now, just one click of a button and all is good to go. I'm very impressed.
Positive
[Incentivized Review] I like all the Luxe
I like all the Luxe Bidet models I’ve purchased. I think that I’ve purchased 5 and 3 different models. They all work well and do the job they’re intended to do. The last one was for my travel trailer. I had to modify it to fit the weird shape of the toilet which was a pain, but it works. You should make a line of bidets to fit the various shapes of camper toilets.
Positive
Worth buying
One of the best purchases you can make. I bought this during the lockdown and my toilet paper usage has dropped significantly. For some reason bidets aren't very popular in the States, but honestly it is one of the best ways to get you clean besides taking a shower. Lastly, setting it up was very easy and you do not need to be a plumber to do it. There are also videos on youtube that show how to install.
Positive