I’ve had this bidet for about 2 weeks. No problems until today. It is leaking from under the power arm and where the cord connects. I have to have a bucket next to my toilet.
The United States2025-03-18B0C4NS65T3
Negative
Verified Purchase
Pump Broke After One Year
one startwo starsthree starsfour starsfive stars
Worked great, but then the pump stopped working right after the warranty ran out. I contacted the company, but they weren't willing to help.
Look for a different model.
The United States2025-03-28B0C4NS65T3
Negative
Verified Purchase
Needs better installation guidance
one startwo starsthree starsfour starsfive stars
Easy to install but installation guide is lacking clarity. Works very well.
The United States2025-04-03B0C4NS65T3
Positive
Verified Purchase
Problems
one startwo starsthree starsfour starsfive stars
Seat cracked, now falling apart after 1 year. Happy with install and device but seems to be poor quality
The United States2025-03-25B0C4NS65T3
Negative
Verified Purchase
Most Important Feature, Warm Water, Broke
one startwo starsthree starsfour starsfive stars
Worked well for a few months, but the element that heats the water broke. All other functions work as expected. Would recommend one with a remote as, sometimes, the side panel is difficult to access.
The United States2025-02-23B0C4NS65T3
Negative
Verified Purchase
Good bidet, short heater life.
one startwo starsthree starsfour starsfive stars
We have owned this bidet for a little less than a year. It has worked well for us despite the backside of it being a little too long to where it pushes up against the tank and doesn't quite match up with the opening of the bowl of the toilet. We have still managed to make it work and enjoyed the bidet until the water heater stopped working a week or so ago. I've tried all the normal troubleshooting and looked through the manual but haven't been able to get it working again. If it lasted for more than a year, I'd give a higher rating.
The United States2025-04-07B0C4NS65T3
Positive
Verified Purchase
Seat CRACKED after about 6 months :-((((
one startwo starsthree starsfour starsfive stars
Hello, only 2 stars because the seat cracked after about 6 months. I had been using silcone glue to "cover" the cracks because it kept pinching my skin. The silcone glue was a quick fix- I don't know why I just didn't contact the manufacturer. It was one little crack- but as time went on, the crack got biger, more cracks occurred and I am miserable about the cracks.
The bidet still works! and I really love it. I love the "disco lights", the water pressure is good (...
Hello, only 2 stars because the seat cracked after about 6 months. I had been using silcone glue to "cover" the cracks because it kept pinching my skin. The silcone glue was a quick fix- I don't know why I just didn't contact the manufacturer. It was one little crack- but as time went on, the crack got biger, more cracks occurred and I am miserable about the cracks.
The bidet still works! and I really love it. I love the "disco lights", the water pressure is good (in my bathroom) and so, so nice. I hate the beep in the middle of the night.
I didn't want to spend ANOTHER $240 for 1 crack, but the cracks worsened over time. I have only had this bidet a year, but now the entire seat has cracks radiating around the seat, underneath pieces are falling off and the silcone glue cannot hold it together anymore. manufacturer? How about a new seat for me?
The United States2025-02-14B0C4NS65T3
Positive
Verified Purchase
Get the good one, not this one
one startwo starsthree starsfour starsfive stars
I have another alpha jx2, and have ahad it for a while (maybe a year or so) and I was looking at this one and thinking they basically looked the same and had all the same features, the only difference being that this one doesn't have a remote. So I thought I'd get this for the kids bathroom so they don't lose the remote, and considering this one, on sale, is about half the price of the Alpha.
Well, after just a couple uses, the water heater went out. Cold water is no bueno on the bungholio and WOW WHAT A SHOCKING SURPRISE. I basically jumped off the seat 😅 Anyways, I returned the item and will be buying another Alpha. Thumbs up for the Alpha remote mount (this item doesn't have the remote).
The United States2025-03-15B0C4NS65T3
Positive
Verified Purchase
Great product for fair price
one startwo starsthree starsfour starsfive stars
This bidet toilet seat is great. It was super easy to install and as long as you use the thread tape to keep leaks from happening ( I had no leaks) it was a dream to install. Took maybe 1/2 hour and I was slow about it. Highly recommended , has most of features other higher priced units has such as unlimited warm water, heated seat, air dryer, you can adjust the temperature of the water and seat. You can move the sprayer in different positions, and it has a water pressure adjustment, nozzle posi...
This bidet toilet seat is great. It was super easy to install and as long as you use the thread tape to keep leaks from happening ( I had no leaks) it was a dream to install. Took maybe 1/2 hour and I was slow about it. Highly recommended , has most of features other higher priced units has such as unlimited warm water, heated seat, air dryer, you can adjust the temperature of the water and seat. You can move the sprayer in different positions, and it has a water pressure adjustment, nozzle position and more, it has a auto mode that does 4 steps right in a row then done, such as cleaning, massage, dry, and stop. It’s a really good buy for the money and is loaded with features. My wife loves it. I think it’s pretty cool as well . It even has a children button so it adjusts to the smaller body. Really nice. 5 stars in my book .
The United States2023-09-10B0C4NS65T3
Positive
Verified Purchase
Doesn't last - UPDATE
one startwo starsthree starsfour starsfive stars
First, this is a good bidet (was). It has many features .... maybe too many, bc most probably won't use them all.
It was fairly easy to install. I say fairly bc the instructions are not super clear which side goes up and down when installing rubber grommets. I got it wrong the first time, but it was easy to correct. Clearer instructions would have helped.
I cannot recommend though after it failed after 3 months. The water still flow...
First, this is a good bidet (was). It has many features .... maybe too many, bc most probably won't use them all.
It was fairly easy to install. I say fairly bc the instructions are not super clear which side goes up and down when installing rubber grommets. I got it wrong the first time, but it was easy to correct. Clearer instructions would have helped.
I cannot recommend though after it failed after 3 months. The water still flows, heated seat is fine, but no more warm water.
Last, the settings on it to adjust pressure and direction are not that different. It appears to not change much.
We will try another next time. I'd suggest looking at better models or get the warranty?
UPDATE- Even though the return window expired from Amazon, the company sent me a brand new bidet. Upgrade to 5 stars just based on outstanding customer service.