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Review Explorer Brondell Swash DR802 Bidet Toilet Seat
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DIY Install (25)
Smart Remote Control (23)
Warm Water (20)
Adjustable Settings (17)
Heated Seat (15)
Night Light (10)
Air Dryer (10)
Adjustable Water Pressure (7)
Customizable Nozzle Positions (7)
Power Saving Mode (4)
Deodorizing Technology (3)
Spray Modes (3)
Oscillating Wash (2)
Seat Sensor (2)
UV Sterilization (1)
Stainless Steel Nozzle (1)
Slow Close (1)
Hybrid Warm Water (1)
Self-Cleaning Nozzles (1)

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Easy to install, easy to use, great features

I bought this unit to use in guest bathroom. The features are equal to bidets costing twice as much (I know because I bought a more expensive competitor prior to this purchase). There are 3 features that I particularly like; 1) it is relatively easy/straightforward/intuitive to operate so it is perfect for a guest bathroom, 2) it has a feature to cycle the water tank every 48 yours if the unit is not used, and 3) it has a couple of nice energy saver modes, one shuts down all use of electricity until someone sits on the unit or you can have it in a very low heating standby mode that heats up quickly when someone sits on the unit. This is a very good price/value unit and I'm very happy with the purchase/use. 

www.brondell.com 2021-09-11 Item-DR802Roundwhite
thumbs up Positive

Easy install, Easy to use. Works great.

Hardest part of this install was determining how to power it. Luckily for me I could pull power from an outlet on the opposite side of the wall. So I added a new outlet and tapped into the one on the other side of the wall. The pressure is great, at max it is strong but not too strong. I find it easy to zero in on the proper settings for maximum effectiveness. The heated seat and water in a joy. currently I use the low settings in eco mode. The fan is nice but could probably use a power booster...

Hardest part of this install was determining how to power it. Luckily for me I could pull power from an outlet on the opposite side of the wall. So I added a new outlet and tapped into the one on the other side of the wall. The pressure is great, at max it is strong but not too strong. I find it easy to zero in on the proper settings for maximum effectiveness. The heated seat and water in a joy. currently I use the low settings in eco mode. The fan is nice but could probably use a power booster above the current max setting. I like the blue night vision it give the whole toilet/bidet a modern feel while being practical. The size/mass of the bidet is immense and will take some getting used to. It give the toilet a larger presence in the room. The remote is modern, sleek and easy to use. I choose to power with 8 rechargeable batteries to cut down on waste and make sure I always had a working remote, using 4 at a time with 4 in reserve to swap out. Over all I am happy with this product! I would buy again for my second bathroom once I remodel it and add power. 

www.brondell.com 2022-10-05 Item-DR802Roundwhite
thumbs up Positive

This model disappointed me

I had a Swash 1000 which I used for years and then we moved to a new house. The old Swash 1000 still worked after 6 years, but the toilet in the new house has an oval shape, so I decided to buy the DR 802 since the old bidet was made for a round toilet. I purchased it mainly because of the blue night light feature, since it is very dark in the new bathroom, and my old standby doesn't come with a light. I was also intrigued with the option to save settings for two users. This review is admittedly...

I had a Swash 1000 which I used for years and then we moved to a new house. The old Swash 1000 still worked after 6 years, but the toilet in the new house has an oval shape, so I decided to buy the DR 802 since the old bidet was made for a round toilet. I purchased it mainly because of the blue night light feature, since it is very dark in the new bathroom, and my old standby doesn't come with a light. I was also intrigued with the option to save settings for two users. This review is admittedly biased, based upon my years of experience with the Swash 1000. Now on to the review. The DR802 is a disappointment in so many ways. First, it is very sluggish to respond once the function buttons are pushed. It makes a bit of a “clunk” noise, hesitates, then finally responds, whether it be “wash,” “dry,” etc. It feels as if way too much time elapses as I'm sitting there waiting for the bidet to just “get on with it.” Second, the “light touch” remote buttons are easy to accidentally push. Countless times, I have sat down to a cold seat, because either my wife or I have previously unknowingly pushed the “eco” button. This is quite frustrating. Third, it turns out that the custom settings option is very limited. I like the nozzle to oscillate, but that isn't something which can be programmed into the custom settings. Also, if your menopausal wife doesn't want the heated seat function (understandably) but you do, pushing the custom setting button as you are getting ready to sit down will still result in a cold seat, because it takes some time for the bidet to respond. The point is that the custom settings aren't as convenient as one is led to believe. Fourth, the heated water supply is quite limited compared with the Swash 1000. I run out of warm water almost every time I use the bidet, and that was never the case with the old bidet. In conclusion, after using the DR 802 for over a month, I am sorry that I purchased it. I truly wish that I had spent the extra money and purchased another Swash 1000. The responses are instantaneous, and it is far superior in nearly every way, compared to the DR 802. 

www.brondell.com 2022-01-22 Item-DR802Roundwhite
thumbs down Negative

See Brondell site to compare models first

Go to the Brondell website to compare their various models before choosing. There you'll find much better descriptions. I'm replacing my 5 year old Swash 300. Though it was disappointing that it failed in 5 short years, I chose to replace it with another Brondell as I thought at least I wouldn't have to replace the mounting hardware... Not! Here are the differences between my old 300 and this new one as I see them: The LE99 is thicker and more comfortable than my old 300. It makes my "comfort he...

Go to the Brondell website to compare their various models before choosing. There you'll find much better descriptions. I'm replacing my 5 year old Swash 300. Though it was disappointing that it failed in 5 short years, I chose to replace it with another Brondell as I thought at least I wouldn't have to replace the mounting hardware... Not! Here are the differences between my old 300 and this new one as I see them: The LE99 is thicker and more comfortable than my old 300. It makes my "comfort height" Toto Aquia darn near a bar stool! (I exaggerate). But for me, that's a good thing. Another positive is the "Programmable User" feature. Other differences I like are: Adjustable nozzle position, oscillating nozzle and "ECO" features. The only negative is the remote's buttons are flush, not like the raised blister buttons on the old 300's controller. Therefore I can't work them in the dark anymore. I carry a tiny flashlight at night rather that turn on the room light. The blue night light in the bowl is no help when you're sitting on it! And the blue light is apparently just that, a night light, albeit pretty cool looking. It's not, from what I've learned, an ultra-violet sanitizer; drat. Since blue light quenches ones night vision (more than would red light) as well as any melatonin, and I'd like to not wake up any more than necessary on my frequent night trips, I never turn it on. I don't use the seat warmer either, and I've found the air dryer to be way too slow to be useful. So I could have saved a few bucks had I taken my own advice and gone to the Brondell website first. But in the end, I'm pleased with my purchase and would recommend a Brondell to my friends. I strongly recommend a bidet for elderly or physically challenged folks like myself. Well, for anybody actually! 

www.brondell.com 2022-10-03 Item-DR802Roundwhite
thumbs up Positive
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