Classic Bidet Seat (Slow Close) Owners Reviews

This bidet is truly life changing! I have Ulcerative Colitis, and it sometimes feels like the bathroom is my second home. We purchased this bidet and I was immediately impressed by how compact and discreet it is. I also appreciate the fact that I could get it with a left hand control. Because of this delightful bidet, I now feel almost “normal” again. I don’t feel like the bathroom is my second home.... Read More

This bidet is truly life changing! I have Ulcerative Colitis, and it sometimes feels like the bathroom is my second home. We purchased this bidet and I was immediately impressed by how compact and discreet it is. I also appreciate the fact that I could get it with a left hand control. Because of this delightful bidet, I now feel almost “normal” again. I don’t feel like the bathroom is my second home. I have OCD, so cleanliness is super important to me, so this bidet meets my high standards. About a week ago, my beloved bidet had an issue. When the rear wash feature was “deployed” it would not retract. I contacted customer service, and they were awesome. They replaced the bidet and were understanding and kind. I 100% recommend this bidet! Read Less

It has been almost three weeks since I installed our GenieBidet. I am very happy with it, and I am certain I made the right decision in choosing this particular bidet seat. I will go into the details below, but first let's dump some misconceptions about bidets that keep cropping up in these reviews: 1) "Eliminates the need for toilet paper." You will still need to use toilet paper. No bidet is going to provide perfect cleaning, and even if it did, you will still ne... Read More

It has been almost three weeks since I installed our GenieBidet. I am very happy with it, and I am certain I made the right decision in choosing this particular bidet seat. I will go into the details below, but first let's dump some misconceptions about bidets that keep cropping up in these reviews: 1) "Eliminates the need for toilet paper." You will still need to use toilet paper. No bidet is going to provide perfect cleaning, and even if it did, you will still need TP to dry yourself. I believe I use about half of what I used before. (Related: the amount of TP you DON'T use isn't going to save the environment, either.) 2) "Save money on toilet paper." You will never save enough money on toilet paper for the cost savings to influence your decision about a bidet one way or another. If your best reason for buying a bidet is to save money on TP, you are looking at this the wrong way. This unit cost about $100 dollars. If you cut your TP use in half, how long is it going to take you to save $100? I don't think a 10 year payback is a good decision making tool. 3) "You really need a unit with heated water." This is, of course, a personal decision, but I believe people with the right attitude will tell you that room-temperature water is invigorating, rather than chilling. And those with hemorrhoids will definitely tell you it is soothing. 4) "Water pressure is too high/water stream is too harsh.." We have very high water pressure (120 lbs.) at our house. I installed a whole-house pressure regulator to bring it down to 90 lbs, which is still twice what some homes have. I don't know about other bidets, but this unit has a built in pressure reducer that keeps the water stream from being too harsh. It works well, and I have never found it to be a problem. Now that I have all that out of the way, let me tell you why I chose the GenieBidet: It didn't take me long to realize that bidet add-on units were not a good idea. In spite of the many positive reviews (paid and/or fake?) it was obvious that the quality of the products was severely lacking, so I started looking at bidet seats. I soon realized that units that heated the water also created plumbing problems for many people, and I don't need to add a plumbing appliance that is going to create future problems. Of the few bidet seats available through Amazon that didn't heat the water, the GenieBidet stood out for these reasons: 1) Customer service - In reading reviews for many bidets, the GenieBidet was the only one where a representative from the retailer/manufacturer had bothered to respond to negative reviews or questions with explanations and offers of assistance. This representatives name isNicole Peters, who may also be an owner. Immediately after the purchase, I received an email from Nicole to make certain I had ordered the proper unit (oblong bowl vs. round bowl). Immediately after the unit was delivered, I received another email reminding me to carefully read the installation instructions, rather than bull ahead with the installation, as most men do. (Fortunately, I'm that weird guy who always reads the user manuals, so that wasn't a problem.) And again, about one week after receipt of the unit, I received another email to see if I had any questions or comments, and to see if I needed any further assistance. This level of commitment to the customer is unprecedented these days. 2) The user/installation manual is available online - Being able to download and read the user manual before purchase answered many of my questions, and was a great help to me in choosing this unit. 3) Replacement parts are available - One expects various parts of a bidet to wear out or clog up over time, as happens with any plumbing product. Ellegantz offers replacements for the nozzles, the control valve, and the pressure regulator, and instructions for their easy replacement. Again, knowing these parts are available made it easy for me to decide that the GenieBidet was the best option for our home. The one negative thing I noticed is something common to ALL bidet seats: the housing for the bidet mechanism makes it necessary for the opening in the seat to be smaller and a little farther forward than it is on a plain toilet seat. In our case, the opening is about 1/2 inch smaller in either direction and the front is about 1 inch farther forward. Not a great difference, but it does take a little time to get used to. THIS ISN'T A COMPLAINT . . . I am sure the change is necessary to house all the components of the bidet, and every bidet designer has to wrestle with the same design decisions. In any case, the opening is still larger than on our previous round bowl toilet, so it isn't that much of a problem. I hope this helps answer any questions you may have about this bidet, so you can make a more informed decision. I heartily recommend this bidet. Read Less