Bought this as a Christmas gift. This bidet did not function correctly initially. Now it will not work at all. Have reached out to seller with no response. Don't buy this bidet.
The United States2025-02-17ATS-500
Positive
Verified Purchase
Not Universal
one startwo starsthree starsfour starsfive stars
Only fits elongated toilet. Very disappointing
The United States2025-02-21ATS-500
Negative
Verified Purchase
Works great
one startwo starsthree starsfour starsfive stars
I spent a lot of time researching before making this purchase and I am very happy with this seat. It was easy to install and is totally worth the price. The heated seat is especially nice in colder months. The bidet function works great and has plenty of hot water which I was concerned about. The drying fan is a must. Everything is adjustable and easy to use. After a year of use it still works great and there have been zero issues. I definitely recommend this to anyone unsure about what bidet seat to get
The United States2025-01-17ATS-500
Positive
Verified Purchase
Great bidet
one startwo starsthree starsfour starsfive stars
This is great for older people, especially dementia people, saves on constant showers when they have an Oops moment. Very easy to install, just make sure you have an electrical outlet near the toilet. Great product, and it saves on toilet paper.
The United States2024-12-31ATS-500
Positive
Verified Purchase
Good to use, horrible lid quality
one startwo starsthree starsfour starsfive stars
We have had this bidet for a couple of years. We really like the ease of use and the quality of the actual bidet and control panel seems very good. However, immediately upon opening the package I noticed the quality of the lid is atrocious. It’s the thinnest plastic and would not hold up to even a child sitting atop it. We have been very careful with it and yet it is broken is several places. We looked into ordering a replacement lid and it will be $60 including shipping. This is very frustrating as the original quality is deeply lacking and will have to be replaced rather quickly with normal use. Lotus, look into improving the quality of this aspect.
The United States2025-01-09ATS-500
Positive
Verified Purchase
Worth to buy
one startwo starsthree starsfour starsfive stars
Good product.
Canada2020-11-07ATS-500
Positive
Verified Purchase
It’s like a warm hug for my butt
one startwo starsthree starsfour starsfive stars
So comforting. I enjoy sitting on the nice heated seat on a cold winter day. The water can be warm too… like a warm, wet hug for your chocolate starfish.
The United States2024-11-24ATS-500
Positive
Verified Purchase
The best thing to come out of Covid 19?
one startwo starsthree starsfour starsfive stars
Like most, I was confronted with "the great toilet paper shortage of 2020". Somehow, I survived and can now pass the tale to my grandchildren. But really, it was a bit ridiculous and eye-opening. I didn't realize how dependent I was on the toilet paper supply chain to keep me... 'clean'.
Sometime early in the pandemic, I took a road trip out west. On the way back, I stopped in a gas station that advertises it's 'mom-approved bathrooms' on roadside billboards. Saap...
Like most, I was confronted with "the great toilet paper shortage of 2020". Somehow, I survived and can now pass the tale to my grandchildren. But really, it was a bit ridiculous and eye-opening. I didn't realize how dependent I was on the toilet paper supply chain to keep me... 'clean'.
Sometime early in the pandemic, I took a road trip out west. On the way back, I stopped in a gas station that advertises it's 'mom-approved bathrooms' on roadside billboards. Saap brothers, in case you're wondering.
Anyway, considering it's the best stop between Omaha and Kansas City, and that I needed gas, supplies, etc. I was bound to stop and experience a bidet for the first time in my life. Every stool they had was fitted with a Coco bidet. I know this review is for the Lotus, but bare with me.
Like anyone, I was mildly troubled and curious at the same time. I gave it a try and realized my life would never be the same. Warm water bidet's are luxurious, sanitary, good for resource sustainability and reduce reliance on toilet paper; For some like me, they serve to replace it completely.
Setting them up is relatively simple, but you do have to get over the fact that you'll likely need a low-profile extension cord. Bathroom outlets in most American homes are simply too far for the small cords wired onto your bidet to reach. I bought a 3 foot white low-profile 3-prong here on Amazon and it works great.
I can't fully explain what an improvement this bidet is over toilet paper, but I think this might be a close analogy. Imagine you live on a farm that always gets your shoes/boots a little muddy. Like most, you wipe them on your doormat before you walk inside, but there's always going to be a little mud here and there- especially if you leave them on inside the house. Out of the blue, you find out there's a machine that'll both wash off your shoes at the door while you wear them and give you a gentle massage. It may take a minute or so longer than wiping them on the mat, but the result is practically new shoes every time and your feet feel great afterwards. That's what it's like- sort of. Except, if this were a little closer to reality, you'd have to deposit a little money every time you wiped your feet on the mat because mat companies need to fund commercials with bears in the woods wiping their feet on mats and everyone tells you that a machine does exist to clean your shoes before you enter, but it's just... weird.
Well, it's not. It's the most sensible solution to the problem and I feel like I've been duped all my life.
The lotus bidet says it comes in elongated and round. I think that's a misprint. It's more of an elongated that'll fit most rounds. I have a very small, round Glacier Bay in my rental unit which it fits on well enough. Setting the spray nozzle in the perfect position takes a little experimentation and what you end up doing is more like a kind of Elvis hip thing, but who cares? It's kind of fun. Going to the bathroom has turned into the kind of adventure it was when I first started going as a toddler- and that's a good thing. Shouldn't it be more than a chore?
If I have any negative things to say about the Lotus bidet, it's the fragility of the surface. You have to baby this thing (scratch pads are kryptonite and will kill it- though who uses a scratch pad to clean these?). You can't stand on them or sit on the closed lid. It'll hold you up just fine if you sit on it as intended, but standing is asking for trouble. Actually, standing on the closed lid is asking for a ten second sitcom where you crash through and land in toilet water. If you drop anything pointy on it, you'll likely scratch it. I think the lid could have been made with another, sturdier material, but it is what it is; and for this price, I can't really knock it.
The drying unit reminds me of those older hand dryers in bathrooms. They'll get the job done if you wait around forever. It sometimes feels like I'm waiting forever, and just as I'm about to get up and leave, it beeps as if to say, 'Alright, I get it. I'll finish up already', then shuts off a few seconds later. One can set it hotter to dry faster, but I find that uncomfortable. And when I think about it, why on Earth am I in such a blooming hurry in the bathroom anyway? Is there a war going on outside? Maybe I do need to slow down and the bidet reminds me of that. There might be a bidet with a stronger dryer, but I'm not going to quibble. Or maybe I'll just wait until Dyson decides to team up with a bidet manufacturer and turn the world right-side up.
Bidet's are smart devices for smart people. This bidet does a great job. I recommend any bidet and think this is just as good as any.
The United States2021-07-12ATS-500
Positive
Verified Purchase
Decent seat, fair quality, poor customer service
one startwo starsthree starsfour starsfive stars
The seat is good but there are other option at a similar price point that have better quality and customer support. The lid on our broken after a couple of years and the cost to replace was $25 plus $35 shipping. I called and was told I need to send an email and then they replied back with costs and another hoop for payment where on a single call other manufacturers have typically either sent replace at no cost or only charged shipping all within a single call. It is a small thing but its the details that count
The United States2025-03-11ATS-500
Negative
Verified Purchase
3.5 years of dutiful service
one startwo starsthree starsfour starsfive stars
I bought a Lotus Smart Bidet ATS-500 in 2019 to replace another Lotus (I don't recall the model, but it was a higher model than the ATS-500). The previous model lasted more than five years but the toilet seat eventually cracked and gave out. The ATS-500 lasted about three and a half years. Nothing cracked, and everything is intact, but all of a sudden, it's just dead, d-e-d, like it blew a fuse and it's just blacked out. While it was working, it was a great investment. Fairly easy to install (I...
I bought a Lotus Smart Bidet ATS-500 in 2019 to replace another Lotus (I don't recall the model, but it was a higher model than the ATS-500). The previous model lasted more than five years but the toilet seat eventually cracked and gave out. The ATS-500 lasted about three and a half years. Nothing cracked, and everything is intact, but all of a sudden, it's just dead, d-e-d, like it blew a fuse and it's just blacked out. While it was working, it was a great investment. Fairly easy to install (I have the handyperson skills of a year-old). I like the control panel attached to the unit, although I can see how the units with a remote control can save some space. Other features I liked: heated seat, adjustable temp for water, settings for a fixed stream or an oscillating stream for the wash, a sensor on the seat so that it's not operable unless someone is on the seat. There are other features I don't use that often, but ultimately the unit gets the job done, nothing more, nothing less. The price still seems reasonable compared to the increasing number of choices offered by the competition. Now that I am in the market for another one, it still boils down to the old-and-known Lotus again. Like Shania Twain, it's "still the one".