NEO 320 Owners Reviews

There is a substantial gap even though they have a "zero gap promise". Using the toilet seat will put undo stress on the plastic and cause cracking. Functionality of the bidet works well.

I don’t typically believe reviews so I decided I’d see it with my own eyes deal. If you’ve read other reviews they’re right. It’s absolutely something I never knew I needed till I actually put it together and used it. I would buy it again

I love it, can't leave without a bidet so it's even better that it has the option for hot water as well 😄

This works great, love it

After receiving advice from one of my friends about how much they liked their bidet, we decided to give this one a try. The installation was easy. The cold line hooked up quickly, and depending upon your access to your hot water supply line under your sink (i.e., inside a cabinet or in the open), the hot hooks up just as quickly. The self-cleaning feature is nice. As for its function, it works as intended and you'll never feel cleaner. For those that are fans of hygiene, once you start using this, you won't want to go anywhere else.

No issues, it ran Great since October 2023! Highly recommended!

Purchased my first Luxe Bidet after an all male conversation in fish camp, you have to imagine all the snickering and remarks going on in the cabin. That was 5 years ago and since then I have installed / upgraded in that every toilet in my house and garage has a Luxe Bidet. It now seems that anyone that has purposely or accidentally experienced my bidet has installed or wants one installed. 

I really wanted to like it. I spent a long time searching for a bidet and finally found this one, thinking it would be a great fit based on the price and reviews. I ordered two of these bidets several months ago. However, I had a lot of trouble installing it, even after watching many YouTube videos. I eventually asked a friend who is a handyman to help me with the installation, but we still encountered the same issue. In the end, I had no choice but to return it. 

After using the first unit for a couple months one of the fittings broke and leaked everywhere. Luxe Bidet replaced the unit immediately after contact. The period of waiting for the new unit and installing it made me realize how barbaric wiping is now. If you get dirt, snot, spit, or any other substance on your skin you wash it but not the norm for one substance. Overall use of the unit is as expected. Great product for the price. 

It does as advertised. Very nice to have the warm water setting as well. The way it fits on a toilet requires toilet seat risers so that the seat can be level. That took a lot of trial in error over the years due to differences in toilet seat shapes we've encountered. The controls can be a little sensitive, meaning the jet of water that comes out can be stronger than expected. Overall, a good product.