Review Explorer

I would preface by mentioning that I have used multiple alternatives before - the really high end ones (TOTO, etc.) and the entry level ones (Tushy, etc.) in various settings so this was a happy medium for me. The price is just right - and offers enough value that you can overlook the few flaws. If VOVO can really pay attention to what the customers are saying and make those small enhancements - this product will surely blow most competitors out of the water. The... Read More

I would preface by mentioning that I have used multiple alternatives before - the really high end ones (TOTO, etc.) and the entry level ones (Tushy, etc.) in various settings so this was a happy medium for me. The price is just right - and offers enough value that you can overlook the few flaws. If VOVO can really pay attention to what the customers are saying and make those small enhancements - this product will surely blow most competitors out of the water. The Good: The installation is a breeze, and requires minimum to no prior knowledge or tools. Although - any wrench of any size will just make your job much easier and faster. The hose that comes with it WILL NEED some strength to properly tighten and attach to the bidet - both parts are plastic and your hand will only go so far. I tried fastening the hose without any tools and it was NOT enough - water leaked everywhere - so do yourself a favour and use a wrench or flat-face pliers to tighten the hose to the bidet. The paper template helps in framing the seat without much trial and error - the hose length is enough for most standard situation - the seat itself and the top cover are both indeed SOFT close - which is great. The controls let you customize almost all functions which helps finetune the settings just right. The night light is a nice touch - the seat heats up quick - the water is warmer than you need - the drying fan has temperature control which is great. This bidet does well what it promises - and is overall a positive experience. Possible Improvements: The power cord is a bit too short - if you do not have an outlet on the RIGHT side of the toilet - which many bathrooms will not. Adding a few more feet to the cord will drastically improve the applicability of this unit without needing additional equipement. There is no way to turn the nozzle position left or right (turn or tilt) - which limits the usability based on the toilet seat itself and the anatomical differences between users - I am sure this is an easier fix - as the nozzle moves in and out already. Moving yourself for better coverage just takes away from the premium experience. The water stream feels a bit sharp - it could be because the intention was to preserve water or the nozzle tips were made smaller for more precision - but that might not be comfortable for some users - and it does feel like bigger nozzle tips would result in a SOFTER flow - and would feel better on the skin. The neon light is a bit too bright - and cannot be customized to any color or brightness. It is what it is. At this price point - it is expected to have that small feature built-in because RGB LED lights cost almost nothing these days. I have put my own toilet seat light under it to solve that problem - but again - adding it to the unit will do wonders for value. If you keep it on all the time - it will remember your settings. But if you switch it off - it resets back to default settings - which might be annoying for most users. I have no problems keeping it on all the time - specially with the power saving mode. But something that could be improved here. Maybe saving profiles with a very small power footprint. So keeping it on standby is not a big draw? Overall - I recommend this product - the value it offers is quite unbeatable compared to other units of the same brand as well as other competitors. Read Less

Installation was fine, but there are too many flaws in the function of this device for me to recommend it, even it was free. I don't write reviews often, but I needed to share this. The nozzle couldn't reach my partner's front, and the seat is too shallow that I can't tuck in my front when I sit. The hardware at the back covers the back 25% of the bowl when I lift the seat, and when I lift the seat, it has a 50% chance of closing by itself. It causes all sitting to be forward-angled and the sea... Read More

Installation was fine, but there are too many flaws in the function of this device for me to recommend it, even it was free. I don't write reviews often, but I needed to share this. The nozzle couldn't reach my partner's front, and the seat is too shallow that I can't tuck in my front when I sit. The hardware at the back covers the back 25% of the bowl when I lift the seat, and when I lift the seat, it has a 50% chance of closing by itself. It causes all sitting to be forward-angled and the seat is flexible and doesn't feel properly secured even if you really crank on the plastic bolts. A drying option might seem nice, but in effect, it wafts all the stink directly onto your person as you're sitting. If you've ever passed gas in the shower, you know what that's like. Finally, on the second time I used this, the controls on the remote were unresponsive and the device had a mind of its own. I sat down and turned on the heated seat. Instead, mid-business the nozzle extended and it sprayed and ran the fan, and sprayed and retracted, and did not listen to my commands to stop on the remote. All this mid-use. I can only describe it as non-consensual. The remote was lit and beeped, and was working the day before - I had to fumble for the side controls so I could be released from it's continued spray. I thought I might be stuck there or have to pull the plug. It made a proper mess and a huge stink. I would recommend against this one or others like it.  Read Less