It works well and is easy to install. However, once it is installed, I cannot detach it from the "plate" that is screwed to the toilet. Did I mess up the connection between the bidet and the plate? Is there any "click" mechanism that connects the toilet and the plate? If so, how can I unlock the click mechanism? Thanks 

I loved this seat until it started to crack and I broke it. I do weigh more than 200 pounds but I am working very hard to get back down to 150 which would put me within the warranty limits of the product. I want to buy another bidet seat but I am looking for one that can handle more than 200 pounds. Does anyone have a suggestion? 

This was the second bidet seat we purchased for our home. It had great features and was a good price. Unfortunately, after only owning the bidet for 2 years, the lid damper failed. There is no way to just purchase a new damper so you have to get a whole seat. The cost was about 25% of what I paid for the bidet when I bought it. Also, the inside spray wand is already corroding. Seems like such a waste of money. I would not recommend this product. 

So far everything looks good. 

This bidet has all the features I love and was easy to install. 

Bathroom visits will never be the same! Water and seat come to temperature almost immediately. Multiple pressure settings with oscillation. Child setting. Entire family LOVES it. We’re forever spoiled and don’t want to use any other toilet in the house. May have to buy another. :) 

This product is replacing a much higher-priced SWASH unit that lasted for three years and then cracked in multiple places. Though we've only had it a week, it really seems like a step (or two) up from the one we had before. Installation was simple, though we used a dual valve, not the one supplied, at the recommendation of our plumber. That way, if needed, we can turn off the water to the bidet tank and still be able to use the toilet. It comes with very clear instructions and even a laminated card! Water flow, heat, fan, and adjustability are excellent. Love the night light. Highly recommend. 

Everything the description says it is. Warm seat to sit on in winter and warm comfy water to clean the tush.

The ease of assembly and the features of this product is great. There are several settings for the washing. The water is warm and so is the seat. It will also blow you dry. Great purchase. 

I love this bidet. I installed one in every bathroom and my kids really appreciate a warm seat in the cold mornings. The nightlight is helpful and my kids tell their friends that they need to go home to use the bathroom. They try not to go outside the house!!!!