It works as well as one would expect. This was purchased to replace one that broke. The installation was very easy, and it works really well. I’m very happy with this purchase.
Amazon2021-12-26
Positive
Verified Purchase
Not worth the money
one startwo starsthree starsfour starsfive stars
Amazon2022-03-07
Negative
Verified Purchase
Best bidet seat
one startwo starsthree starsfour starsfive stars
I was planning on buying another bidet seat which turned out not to be available for my area...I am glad because this Coway bidet seat is by far the best one.
We have a Moen as well which is also a great bidet seat but the Coway one is by far the best one in overall performance.
The water spray control (3) different modes, the fan also has 3 speed levels, the bidet cleaning, etc.
We also bought a new toilet to go with this new bidet seat. Installation was pretty easy as well.
Every home should have this bidet seat!
Amazon2022-07-19
Positive
Verified Purchase
Life changing!
one startwo starsthree starsfour starsfive stars
Well, not really life-changing, but definitely life enhancing. Bought this during the Great COVID-19 Toilet Paper Shortage. Never had a bidet before so this took a little while to get used to, but now that I've figured it out, this thing is great. We've reduced our household TP usage by about 80% and always feeling nice, fresh, and un-irritated! The only reason I give it 3 starts for "easy to install" is that you need a power outlet near your toilet so we had to have an electrician come in and wire one up. Lots of adjustments on this thing from water pressure to water temperature to drying fan speed/temperature. It even has a heated seat for those cold days. Treat your sensitive heinie right and get one of these!
Amazon2020-05-11
Positive
Verified Purchase
Love my Coway BidetMega 400E!!
one startwo starsthree starsfour starsfive stars
I've wanted a bidet toilet seat for years, but the recent TP shortage tipped us over the edge. Hubby says installation was easy. It came with several fitting options for water connections, and we had an electrical outlet nearby. His only minor gripe was Installation instructions came after Use instructions in a single manual. I'm OK with that, since this is my first EVER bidet seat I greatly appreciated & thoroughly read the detailed Use instructions.
Key features for me...I've wanted a bidet toilet seat for years, but the recent TP shortage tipped us over the edge. Hubby says installation was easy. It came with several fitting options for water connections, and we had an electrical outlet nearby. His only minor gripe was Installation instructions came after Use instructions in a single manual. I'm OK with that, since this is my first EVER bidet seat I greatly appreciated & thoroughly read the detailed Use instructions.
Key features for me were preheated water, self-cleaning, nice looking, and a reasonable price. I find the remote control reasonably intuitive and think this seat has plenty of bells & whistles without going crazy. Mainly, I am truly surprised at how much cleaner I am than with toilet paper. For a woman, this is more like the clean after your shower - Yay! Being cleaned with water takes a little getting used to, but I don't see myself ever returning to TP only. The wash cycle is 1 min and the dry cycle is 2 mins. The dry cycle feels a bit long. I use a little TP to pre-dry before the dry cycle, and sometimes skip it entirely - your choice. I’d guess I use about 70% less TP than before.
We have town water and have had no problem with the bidet water pressure. I use the medium pressure setting on the remote - it feels and washes fine. Hubby mentioned the Coway site warned if you had low water pressure this would cause problems with your bidet. I’ve used this for about a week now and truly love it. At first I thought I might use the Coway bidet as a short-term measure - until the price of the high-end bidet I had my eye on came down. Now I intend to stick with it long-term, it’s that good.
A quick mention about registering the product online - for a 1 year extended limited warranty. Take a photo of the serial number on the back of the toilet seat, it’s hard to see once installed. I got several ‘invalid serial number’ form rejections. Turns out the serial number is printed on two lines, you have to combine them. The format that worked for us was: 12345 1234567 R1 (sample only)
Amazon2020-04-04
Positive
Verified Purchase
Bought 2, Both seats cracked.
one startwo starsthree starsfour starsfive stars
Bought first one in 2021 in just over a year the seat was cracked so bad it pinched my cheeks every use. No warranty after 1 year. Bought a second one in 2023 as I liked the bidet and assumed they’d have fixed the seat issues. Second seat has started cracking in exact same spots both sides as first seat did.
I’m out well over a Grand and will soon be bidet less. What a joke.
Amazon2024-01-17
Negative
Verified Purchase
Thin plastic seat may not accommodate average American
one startwo starsthree starsfour starsfive stars
The bidet itself is great, and the features themselves work well and are comparable to much more expensive models. I'd give it five stars for that.
The problem is the seat itself. First, this is definitely a tight fit on most US toilets - mine met the size requirements but the opening extends almost beyond the rim of the toilet itself. It works, but you have to adjust how you sit on it.
Second, I was concerned about durability the moment I opened the pa...The bidet itself is great, and the features themselves work well and are comparable to much more expensive models. I'd give it five stars for that.
The problem is the seat itself. First, this is definitely a tight fit on most US toilets - mine met the size requirements but the opening extends almost beyond the rim of the toilet itself. It works, but you have to adjust how you sit on it.
Second, I was concerned about durability the moment I opened the package, and for good reason. As far as I can tell the seat is just made of plastic, and it isn't particularly thick. Maybe in Korea an above-average-sized person can sit on this without a problem, but I think anybody who is above-average size (even without being obese) would be likely to damage the seat fairly quickly even with fairly careful use. This device is awfully expensive if it only lasts a year or two, as was the case for me.
The product itself doesn't list any weight limits, but I'd be hesitant to use this if you're over 170lbs, at least not without quite a bit of care. Below that I'm guessing you could treat it like any other toilet seat.
It functions really well, and comparable Toto models are way more expensive. I have no idea of those are built any better. I'd be pretty hesitant to spend this much on a seat again unless it were built to commercial standards.
I'm guessing it works much better in Korea where average heights seem to be much lower.
Amazon2021-12-03
Positive
Verified Purchase
Was great…until it started cracking
one startwo starsthree starsfour starsfive stars
Works well, it has good features, but after two years it is cracked in so many places.
When using you get pinched by the top cracks. No one has stepped on it and our family is fairly small people.
At this price point, I definitely want something that’s gonna last more than two years.
Amazon2022-08-20
Positive
Verified Purchase
It works/It broke
one startwo starsthree starsfour starsfive stars
The photo I posted is the highlight reel. The seat design says elongated but it looks short once installed. Water pressure is weak, I upgraded from a manual bidet that has much stronger water pressure. Disappointed that I’m stuck with this bidet, it’s not practical to get another one, and it works just well enough so that I did not return it. The blue night light, looks cool, but not worth the cost. 3 stars because there is nothing functionally wrong with it, but nothing wow about it....The photo I posted is the highlight reel. The seat design says elongated but it looks short once installed. Water pressure is weak, I upgraded from a manual bidet that has much stronger water pressure. Disappointed that I’m stuck with this bidet, it’s not practical to get another one, and it works just well enough so that I did not return it. The blue night light, looks cool, but not worth the cost. 3 stars because there is nothing functionally wrong with it, but nothing wow about it.
Update: As mediocre a product as it was to begin with, it has now cracked on both sides of the seat and is starting to pinch my butt cheeks when I sit on it. I'm not into that, it hurts my butt cheeks. DO NOT RECOMMEND THIS PRODUCT in caps.