Due to my limited flexibility and vision I find the controls are almost out of reach and my sight range. However the seat and functions seem generally quite helpful. I am sure as I get more familiar with it it will be easier for me to use. 

Easy to install, all the parts were actually in the box. Arrived timely. 

Very satisfied with the purchase. I bought 4, for each of my bathrooms and installation was easy and quick. All I used was a flat head. However, there could still be some improvements: - 'Strong' mode could be stronger - Soft-close lid takes. forever to close Even with these slight drawbacks, the DR801 is an excellent product, and I would buy it again. 

It was very important that I was able to find one with heated water without needing to attach it to the sink and this one works great! This seat is very similar to the ones I saw in Japan. The only negative part is having to run a wire or have an outlet built in for the toilet. Otherwise, I love it! 

DIY installation, works perfectly. The warm seat & warm water are most welcome specially during the cold, winter nights. Lots of options, & easy to customize to your preference. 

I have spoken with two representatives about never having received my second bidet, EM617. I did receve DR801. I am still waiting to hear about a replacement having been sent. 

I have only used the device a few times, but it's functions are all pretty similar to my last bidet seat in a similar price range. I will say that it is quite loud in comparison to my last bidet seat, a Kohler Novita. To make matters worse, the only functionality that it's missing in comparison is a button to turn the fan off! I'll update my review if it turns out to redeem itself. 

I bought this for my boyfriend as an upgrade to an old one that quit working. I connected the seat to the toilet, he sat on it to test it out (not even to use the toilet) and his *junk* was touching the inside of the rim! He jumped off and said, "I can't use that!" and I've quickly removed it. We're terribly disappointed. the toilet seat is too narrow on the front and the tank on the back pushes it forward slightly making it a terrible fit. It's unsanitary to have your netherregions touching the inside of the toilet! 

the soft-close seat dropped working. the top seat literally broke at the hinge and now also slams shut just like the seat. the water pump is very loud. I had a Kohler Novita before this and will purchase one of those again. not this brand. 

The images at the a bridal website are nearly useless. Also the information posted there is abysmally scanty. I am ignoring this website.