For my second bidet purchase, I thought I’d try another highly rated bidet, but I’m returning it to get a second Brondell 1400. I tried he Bio-Bidet 2000 out of curiosity, but I should have stayed with the Brondell I already loved! It works great and has an intuitive control panel—which is extra important when I rent my house out to guests. The Bio-Bidet’s digital style remote is hard to read. After a week I still don’t understand how to use it. Forget using it ant night. Also, it has a stream t...For my second bidet purchase, I thought I’d try another highly rated bidet, but I’m returning it to get a second Brondell 1400. I tried he Bio-Bidet 2000 out of curiosity, but I should have stayed with the Brondell I already loved! It works great and has an intuitive control panel—which is extra important when I rent my house out to guests. The Bio-Bidet’s digital style remote is hard to read. After a week I still don’t understand how to use it. Forget using it ant night. Also, it has a stream that’s piercing! It was shockingly sharp-feeling. After using the Brondell for so long, I realize I should not have to struggle to read or understand the control panel like I had to with the Bio-Bidet. The Brondell has it all worked out. Things I love:
The magnetic control panel for easy return to the wall mount.
The water stream options: wider to less so, warmer to cooler, front to back
The self-cleaning
The fan and deodorizing
The soft glow of the night light
The fabulous warm seat
This is the one!
Amazon2024-08-05
Positive
Verified Purchase
Great purchase, will buy another soon
one startwo starsthree starsfour starsfive stars
My wife had a knee replacement, and seeing her struggle after she went to the bathroom, I knew I had to get her a bidet. She’s been wanting one for years anyway, so it only took a knee for me to get her one.
The night light so she can see in the middle of the night is huge. The warm water, can wash the lady parts, pressure, all of it is great! I had to make a new outlet since I didn’t want to run a power strip down the closest outlet to plug it in.
It’s so great, I want one in the guest bathroom since I use that most of the time anyway.
The only thing I wish it did was automatic open and closing lid.
Amazon2025-02-20
Positive
Verified Purchase
Goldilocks!
one startwo starsthree starsfour starsfive stars
Goldilocks!!! Finally found the perfect bidet seat. I purchased a Smartwhale Bidet for my master bath and I dislike the beeping every time u sit down and stand up. Who wants to hear that in the middle of the night?! So I tried a Kohler bidet thinking it would be worth the price; but it had an auto sprayer as soon as you sat down. And you have to turn off immediately so you don’t get splashed. Why?! Both features on both items can not be manually turned off permanently. I switched back to the...Goldilocks!!! Finally found the perfect bidet seat. I purchased a Smartwhale Bidet for my master bath and I dislike the beeping every time u sit down and stand up. Who wants to hear that in the middle of the night?! So I tried a Kohler bidet thinking it would be worth the price; but it had an auto sprayer as soon as you sat down. And you have to turn off immediately so you don’t get splashed. Why?! Both features on both items can not be manually turned off permanently. I switched back to the beeping seat. Lesser of two evils. So I took a chance with this product for my daughter’s bathroom (test it on her first 🤭), and she LOVES it. Finally found the one that is perfect. No automatic anything. Matter of fact, the bidet sprayer doesn’t work unless it has skin contact. If you sit down with clothing on, it won’t work. Nice sleek look. Fits perfectly on the elongated bowl, not like others. You can control everything with the remote or side panel. You can even turn off the night light. Some seats won’t allow. Since she will be the only person using the seat, I am sure the carbon filter will not be as overwhelming as I read from other reviews. The remote buttons are intuitive and slightly raised to allow easier sensory control and backlighting (once you touch) for easy visuals at night. She loves the heated seat and everything else about this product. And yes, I plan to purchase another to replace my ridiculous beeping seat. Highly recommend!
Amazon2025-02-08
Positive
Verified Purchase
Possibly one of my best purchases ever
one startwo starsthree starsfour starsfive stars
I'm pretty passionate about this product so be ready for a rather long review. First off, I bought my first Brondell bidet about a year ago. I had been interested in getting a bidet for quite a while and, despite some skepticism from my family ( eww, water squirting on your butt! ), pulled the trigger and bought the Brondell Swash 1400 with the round bowl in December of 2018. Bottom line, we loved it, and I mean we ALL loved it. My families skepticism soon turned to praise as the discovered...I'm pretty passionate about this product so be ready for a rather long review. First off, I bought my first Brondell bidet about a year ago. I had been interested in getting a bidet for quite a while and, despite some skepticism from my family ( eww, water squirting on your butt! ), pulled the trigger and bought the Brondell Swash 1400 with the round bowl in December of 2018. Bottom line, we loved it, and I mean we ALL loved it. My families skepticism soon turned to praise as the discovered the wonders of having a bidet and a truly clean bottom.
Installation was a breeze. The only difficult part was installing an outlet next to the toilet installing the actual bidet only took minutes. The included instructions did an excellent job walking you through the process. The only hitch, and I can't pin this on Brondell, was that the bidet did not fit quite right on the toilet. The front of the seat hung over the edge of the toilet about an inch. If you look at the pictures I uploaded you can see what I am talking about. It wasn't a problem for my wife but for me things could get a little crowded up front. It was tolerable so we just left things as they were. I was impressed with the durability of the Brondell bidet. This is a device that gets used multiple times a day every day of the week. We have had zero problems for over a year. The only problem that did arise was my wife getting ticked off that the kids kept using the toilet in our master bath so they could use the bidet! Well, we solved the problem by purchasing a second Brondell Swash 1400. This time with the extended seat. We took our time measuring dimensions on the toilet we were going to be replacing our old toilet with to make sure the Brondell bidet would fit properly. It was a success. The seat fits great on the new toilet, looks great, and I really appreciate the extra room up front. We replaced our downstairs toilet at the same time and did the same job of making sure we would have sufficient room between the seat attachment points and the tank so the bidet could sit back far enough to maximize the room up front. I have attached pictures of the toilets we ended up buying. You can see in the pictures with the wood grain flooring the difference the new toilet made with how the seat fits.
Part of what makes the Brondell such a great bidet are the variety of controls that the remote gives you along with the two user customizable presets. It's great to be able to just push a couple of buttons and the seat temperature, spray pressure, spray width, and oscillation settings just the way I like them. My wife thought the night light was too bright and I didn't like chimes when you sat down which is why the ability to customize settings is so wonderful. We turned off the chimes and the night light and now both my wife and I are happy.
To sum things up, I don't think you can go wrong buying the Brondell Swash 1400. I did quite a bit of research before buying and the specs and features of this unit along with the many testimonials I read convinced me that this was the bidet for me. My parents were so impressed when they visited and used the Brondell bidet that they made the decision to buy on for their house as well. Do yourself a favor and pick one of these babies up today, trust me you will be glad that you did!
Amazon2020-01-04
Positive
Verified Purchase
Quick Heating
one startwo starsthree starsfour starsfive stars
They say to not cheap out on anything that connects you to the ground. E.G. Shoes / Tires / Bed, and in my opinion, bidet. I would consider myself something of a bidet enthusiast since making the switch about 7 years ago. It's one of the few quality of life changes I've made that I feel like has had the largest impact for the lowest cost of entry.
As for the S1400-EW I can attest that it is quite the upgrade from my first model, being a $20 Amazon special (Luxe Neo 120) that...They say to not cheap out on anything that connects you to the ground. E.G. Shoes / Tires / Bed, and in my opinion, bidet. I would consider myself something of a bidet enthusiast since making the switch about 7 years ago. It's one of the few quality of life changes I've made that I feel like has had the largest impact for the lowest cost of entry.
As for the S1400-EW I can attest that it is quite the upgrade from my first model, being a $20 Amazon special (Luxe Neo 120) that was basically a rectal sandblaster, to the first electric seat (my directly previous bidet) that cost around $200 (S300-EW).
Feature wise I will advise that if I read correctly the heating element in this model is based on ceramic heating which is much faster at heating the water, but also has a stronger energy pull than the S300-EW and if like me, you happen to have touchy GFCI breakers this can cause a little house on the prairie style BM in the dark.
That aside, the other functions work quite well and the nozzle adjustment, water pressure, and user settings are all very easy to navigate and work great. The night light works great for those half blind 2am calls of nature. The blow dryer is quite nice and gets VERY warm if you have it set to max heat. I will advise to FLUSH BEFORE YOU USE IT otherwise the smell you will generate by using it is not something you will want to talk about.
All in all very happy with the upgrade even if I have been just using it on cold while I get my breaker situation figured out. 10/10
Amazon2022-05-11
Positive
Verified Purchase
Very happy with my purchase.
one startwo starsthree starsfour starsfive stars
I have wanted a bidet for years but thought you had to have one that was like a toilet (as in Europe). Turns out these add-no’s work very well on a regular toilet! If you have any GI difficulties, I would say these are a must-have! They actually do clean well, much better than just toilet paper. I got the fancy one that has warm water and warm air, and I’d say it was well worth it. The remote control makes it very easy to adjust things. I put mine on the wall at hand level. I’m guessing it would...I have wanted a bidet for years but thought you had to have one that was like a toilet (as in Europe). Turns out these add-no’s work very well on a regular toilet! If you have any GI difficulties, I would say these are a must-have! They actually do clean well, much better than just toilet paper. I got the fancy one that has warm water and warm air, and I’d say it was well worth it. The remote control makes it very easy to adjust things. I put mine on the wall at hand level. I’m guessing it would be very hard to adjust if you had to try to bend down to see the non-remote controls. As for the installation, my son installed mine. He is very handy, and it took him at least an hour. If you think it’s beyond your talents, just face facts and get someone to do it for you. I’ve had no problems with leaks or instability at all. Rarely, the remote gets confused and doesn’t do what you asked, but so far it’s not much of a problem. These were reviewed in Consumer Reports, and they came out first (both brand and model), so that made the decision for me. The other ones tested came out well also, so maybe they’re good too. It does bother me a bit that they caution you not to use strong cleansers. After all, this item probably poses the biggest hygiene requirement in your home. Also, I find it hard to believe that their “sterilization” process does what it claims. The little and gentle streams of water come out the same nozzles that the body-use ones provide. They claim that silver does the disinfecting, but I doubt that it does much. ( Would like to see their data on this!) The seat is comfy, but if you put the lid down and try to sit on it like a regular toilet, it feels unstable and is slightly slanted forward so that you slide forward. Just don’t try to use it as a chair! The air drying, even with heated air, does not dry you completely so you need to complete that process on your own. All in all, I would highly recommend this item and am delighted that I finally got it! Highly recommended!
Amazon2020-09-25
Positive
Verified Purchase
Works great!
one startwo starsthree starsfour starsfive stars
I bought this bidet after having a miserable experience with 2 BioBidet failures. One that I've had for 9 months and another that I had just bought. So part of this review will be the misery I have had with BioBidet and the utter lack of customer support and part of this review will be about my new purchase of the Brondell Swash 1400-EW. I will start with the Brondell Swash. Let's start with the installation. Due to my recent problems with other bidets I wanted to follow the instructions to the...I bought this bidet after having a miserable experience with 2 BioBidet failures. One that I've had for 9 months and another that I had just bought. So part of this review will be the misery I have had with BioBidet and the utter lack of customer support and part of this review will be about my new purchase of the Brondell Swash 1400-EW. I will start with the Brondell Swash. Let's start with the installation. Due to my recent problems with other bidets I wanted to follow the instructions to the letter. The instructions that come with the bidet say review the installation video on Brondell.com. Search as I may (maybe I'm blind) I could not find an installation video on that website. so, I went to YouTube and found a perfect video made by the owner of Many Bidets. Installation is a snap. Very straightforward. My 9 yo grandson could have done this with no problem. Things I like about the Brondell Swash 1400: ease of installation, the bum spray can be adjusted to hit the target with an adjustable force. The lady parts sprayer works well too! Things I wish were little better about the Brondell: Compared to the BioBidets the Brondell is not as sturdy feeling. Also, the opening is pretty small. I think it would not be a good fit for a man as they have a frontend package that might have trouble fitting in the opening.
Now for the BioBidet bashing. The BioBidet Discovery DLS is a very expensive bidet.($899) It is also a very nice bidet. The problem is that there is next to no help if something goes wrong. The first one I had came from a family member that could not transfer this bidet to a boat when they sold their house, so I got it. I don't know how old it was when it suddenly started gushing water from the housing, fortunately I was home when it happened. I called the company but there is not even a way to leave a message. The recording says the fastest way to get help is to send an email to customer service and expect help within 4-5 days. WHAT! 4-5 days to get support for a $900 bidet? I decided to buy a new one as I knew the warranty was not going to help me with this bidet. I bought the new one on Amazon. Hooked it up but it would not respond to the remote commands. Again I emailed the company. After only a few days they sent me a diagram on how to pair the remote to the bidet. Why didn't they send this diagram along with the installation instructions??? Anyway after pairing the bidet with the remote, it would only respond to a few of the commands such as "close the lid" "open the lid" "run the fan" but no actual bum cleaning was forthcoming. Emailed again. A week later I still have not heard back so to hell with BioBidet. I went with the Brondell.
In closing let me give anyone looking to buy a bidet some advice. Go take a look at an installation video from Many Bidets and read the comments. The maker of the video gives great advise to anyone who asks for help even though he has not sold them the bidet. I have found after reading several reviews on a variety of companies that customer service is poor wherever you go. You are going to get great customer service with Manybidets.com
Amazon2023-04-28
Positive
Verified Purchase
[UPDATED] REALLY not worth it
one startwo starsthree starsfour starsfive stars
The original review is below. This is my updated use on the Bidet as of 5/15/21.
So this does not get me clean enough in my opinion and all the extra bells and whistles are not appealing as I was expecting. This seat stinks!! It seems like public restroom and I believe it is just the seat and the deodorizer absorbing all the smells. Yuck. We are constantly cleaning the seat to remove the smell but once the family starts using it again it returns. Not only that it's...The original review is below. This is my updated use on the Bidet as of 5/15/21.
So this does not get me clean enough in my opinion and all the extra bells and whistles are not appealing as I was expecting. This seat stinks!! It seems like public restroom and I believe it is just the seat and the deodorizer absorbing all the smells. Yuck. We are constantly cleaning the seat to remove the smell but once the family starts using it again it returns. Not only that it's also the smell of the plastic that makes it bad. So if this was 300 dollars cheaper and sold towards really small individuals it would be good. Because my children fit perfectly and can clean themselves in while on the bidet without having to spread their cheeks and shimmy your butt around. I really wish I could get the water pressure stronger. The spray that is coming out just doesnt cut it. The position should be able to be saved under users. It doesn't spray my fiancee or myself in the proper area dead on. This should be a design priority because different sized people exist. The temperature still works properly, it does have a off moment where the temp will get really hot or really cold for a split second in the middle of the spraying cycle. And the seat tempature has been consistent. I really don't use the deodorizer it should just be removed from the bidet all together. As I stated above, constantly cleaning the seat anyway. The dryer is still subpar, maybe with the deodorizer gone they can install a larger stronger blow dryer.
Original review
Installing is simple just use pliers. I find it strange that from the cheapest attachments to the most expensive seats, people often complain that the water can't hit them right. I'm 6'4, my fiancee is 5'7 and we both need the sprayer pushed all the way forward. We both adjust ourselves during the cleaning process. I don't like the posture the seat puts me in. I also think the water pressure could be stronger, I felt it with my fingers and it's a real lack luster spray. I'm used to showering after no 2s. When I went through one cycle and wiped after I still had doo doo flurries and juice. Because of that I have started to use the cleaning setting twice, once with soap and water. The dryer function is subpar as well. You might as well sit back and read until your butt is dry and that's IF it dries all the spots. All and all I'm on the toliet for about 15 minutes now. Just not worth the price tag.
Final verdict: if you dont see improvements in the newer models that point out the flaws of this model review dont buy it. Get a older model, don't waste your time or money. And there are similar complaints on other reviews for other models as well. All the companies need to take into consideration of a bigger sample of heightxweight individuals. Water pressure should be stronger so you can actually clean your butt. The deodorizer is pointless. The seat stinks after multiple uses making you constantly clean your bathroom. And nozzle position should be able to be saved under user settings. I originally had this at 3 stars but I'm dropping it to 1.