Excellent quality, installs pretty easily but you have to have a wall socket near toilet to plug in. Once you have one, everywhere you go to use a restroom seems to be lacking in appeal. You really miss it when you are not home. We have 3 so far, originally installed due to physical injury making use of toilet difficult. This solved the problem. Our model automatically raises the seat and lid when you approach it, then closes them when you leave the room. Nice warm seat and lots of settings available on the wall mounted remote. Easy to use and reasonable good at self cleaning.

This was our first bidet toilet and we have really enjoyed it. It was very easy to install and use.

Our prior Toto washelet started to come apart after 5 years. The new one seems sturdier and should be more durable. A bit expensive. Did not think I would like the night light. I was wrong. Quiet, efficient and dependable.

It does not do its job. Water pressure is not high enough. A cheap hand wand does a much better job. This product needs a redesign.

Unfortunately there is no option for 6 stars! Do you need more details? Just imagine, it works perfect! I installed them in my house, my parents, my in-laws and many of my friends.

We are addicted to Toto Washlets and the only difference between this one and others we own is that it came from Amazon and we installed it on an existing Toto . Anyone who can read and physically get down on his knees and work around toilets and watch videos of the process can do this. We did of course, have to have an electrician install a box for plugging it in. Love the bidet, LOVE the heated seat, and now appreciate the lid that goes up and down by itself. There is more, but enough from us....it is a great product. And very good customer service, answering all kinds of questions.

Don't order the used like new. Toilet seat lid came broken. Amazon also sent me a remote with missing buttons for lid open and close on the top of the remote. I have a blank plate there instead. My plumber had come so I got it installed thinking Toto would send a replacement part. Toto refused any help with reordering parts as it was not a new sale.