The heated seat is something I didn't know i needed until i tried this. I now go to the bathroom that has the bidet almost every time because it's so refreshing. The wand will retract and move but like many bidets, it does not remember where it was the last time you used it so you have to adjust every time. The warm water worked every time i tried it. So far so good after 6 weeks of use!
moen.com2022-09-19EB2100-E
Positive
[Incentivized Review] Nice
one startwo starsthree starsfour starsfive stars
Installation was easy, and everything needed except the wrench was included. It has a little button on the side that you can press to slide it off for easy cleaning too. The remote is more convenient than a side button panel, too.
The beep when you sit is a little annoying, but not a deal breaker for us. The heated seat+heated water is A++. My husband says the heated air is a little too hot, though
moen.com2022-08-07EB2100-E
Positive
[Incentivized Review] Great bidet
one startwo starsthree starsfour starsfive stars
This Moen Bidet seat is great. Easy to understand instructions for easy installation. I appreciate the water pressure and temperature control. This is a great addition to a bathroom for someone who might have dexterity issues and cleaning properly is an issue. The soft close seat lid is also a great addition.
moen.com2022-08-25EB2100-E
Positive
[Incentivized Review] Spa experience every time
one startwo starsthree starsfour starsfive stars
I am truly impressed with the overall quality, design, durability, and functionality of this 5-Series Electronic Bidet Seat. I was amazed at how easy it was to set up and how comfortable the elongated seat feels. I am blown away by the luxurious features such as a heated toilet seat, temperature control and water pressure control, warm water at the touch of a button, and a blow dryer that has warm air to dry you off. This is definitely the ultimate spa environment. I appreciate the portable remo...
I am truly impressed with the overall quality, design, durability, and functionality of this 5-Series Electronic Bidet Seat. I was amazed at how easy it was to set up and how comfortable the elongated seat feels. I am blown away by the luxurious features such as a heated toilet seat, temperature control and water pressure control, warm water at the touch of a button, and a blow dryer that has warm air to dry you off. This is definitely the ultimate spa environment. I appreciate the portable remote control that is easy to use as well as the night light making trips to the bathroom easier because you don't have to turn on any lights waking up the whole house. The bidet self-cleans with its antibacterial nozzles and uses UV technology to increase sanitation. Some of the best features include the dual nozzle sprays that clean both the front and rear with pulsating and oscillating streams of warm or cold water (based on your control). You can also change the position of the nozzle so it fits your preferences. I love the sleek modern look of this bidet seat and the soft close lid. I highly recommend this product as it will not disappoint and because it creates a spa-like enjoyable experience every time leaving you exceptionally fresh and clean.
moen.com2022-08-26EB2100-E
Positive
[Incentivized Review] Amazing
one startwo starsthree starsfour starsfive stars
I had a previous Bidet Seat by another company after only a few weeks of use the underside of the Seat broke. The quality of this Seat is so far superior, I am so pleased with both the quality and features. The controls being on a separate remote make it so easy to see your temperature and spray selections. The remote is easy to understand and use. The spray is gentle yet powerful enough to give you a nice refreshing clean. I love the temperature ranges making it comfortable for all ages. An amazing superior product to others I have tried.
moen.com2022-08-08EB2100-E
Positive
A quality seat with only the features I wanted.
one startwo starsthree starsfour starsfive stars
This is specifically for the EB800 model: Once you start adding control panels and wireless remotes and blow dryers these things start getting absurdly complicated and don't last. I was happy to find one that was heated water and seat only. The price premium is worth it over vowel-soup amazon brands. The attachment mechanism is the best and most secure I've seen on any toilet seat.
My only complaint, is the manual is worthless. I feel like it was put through google translate a few times. It covers multiple models but doesn't actually say that it does. The manual tells you both that it has and does not have a heated seat, and tells you the heat has "4 gears" meaning four settings. Very silly.
The United States2024-01-12EB2100-E
Positive
Verified Purchase
Good features, not great.
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Just there right strength for my tastes. Control panel (wall mount) has excellent layout with but a strange wall bracket w/magnets. Likely perfect for caregivers. I don’t ever need to hold the remote so I would prefer a more permanent mount. Water is very briefly cold when it starts. It is short but (😊) still surprising. Seems to leave more of my backside wet than my Toto. That wouldn’t be an issue with a unit that also had a drying so higher level models should be better. Your mileage may vary.