NEO 320
1427 Owners Reviews
1015 Features Mentions in Reviews
Verdict
The NEO 320 provides warm water cleansing with dual spray modes and easy installation but may have comfort issues due to sensitive pressure control and limited nozzle adjustability.
Features
These are all NEO 320 features and their negative/positive mentions in the owners reviews
Technical Specifications
Technical information of the NEO 320 bidet seat
Basic Information
Type
Attachment
SKU(s)
NEO-320
Brand
Luxe Bidet
Variant
White, Standard
Model
NEO 320
Product Website
Installation & Setup
Installation Notes
The LUXE Bidet installation process is designed to be simple and straightforward.
Electrical & Power
Max Power
-
Power Rating
-
Power Consumption
-
Power Cord Length
-
Dimensions & Weights
Seat Dimensions
-
Shipping Dimensions
17.6 x 7.1 x 4 inches
Weight Specifications
2.39 lbs
Shipping Weight
2.39 lbs
Weight Capacity
-
Water & Plumbing
Water Supply Pressure
50 ± 20 psi
Easy Water Strainer Access
yes
Universal Toilet Compatability
yes
Features & Options
Air Dryer
no
Seat Shape
round
Bidet Towels
not included
Automatic Lid and Seat
No
Adjustable Water Pressure
Advanced
Customizable Nozzle Positions
Advanced
Documentation
Warranty
12, 15, or 18 months
Spec Sheet URL
-
Install and Maintain Manuals
Buy and Price
NEO 320 price history and current available prices. Choose the price and click to buy
Owners Reviews
Real reviews from NEO 320 bidet seat owners
What took us so long?
We purchased and have been using our bidet for at least a year. We both really like it and have often wondered why we waited so long to get one. Americans are not used to this type of bathroom fixer, so I guess we thought it was a weird to have water spray onto...well...you know where. We were wrong. We have the heated water version and actually prefer the refreshing cooler end of the temperature range. It does a thorough job of cleaning and is really nice if one is experiencing gastronomic dist...
We purchased and have been using our bidet for at least a year. We both really like it and have often wondered why we waited so long to get one. Americans are not used to this type of bathroom fixer, so I guess we thought it was a weird to have water spray onto...well...you know where. We were wrong. We have the heated water version and actually prefer the refreshing cooler end of the temperature range. It does a thorough job of cleaning and is really nice if one is experiencing gastronomic distress. After repeated wiping with even the softest toilet tissue on the market can leave one feeling very raw. The bidet really minimizes that uncomfortable experience. It was easy to install. The only thing I would have like to have been included with the kit would have been a small flange to cover the hole we had to drill through the side of our cabinet to get access to the hot water line. I bought two flanges at a local hardware store and it cleaned up that penetration nicely. That last thing is if you choose to get a quiet close toilet seat, you'll need to do a research on the best fit. The seat needs to predominately sit at or just below the rim of the toilet in order for the bidet connection to fit correctly on the rim. If it's too high, it causes the bidet or seat to bind and I suppose it could eventually damage it or even break it at the hinge. Over all, we love it!
[Incentivized Review] Awesome Bidet!
The Luxe Bidet Neo 320 has been a welcome addition to our home. It took us a while to muster up the courage to tackle the installation and we wished we had done it sooner! The bidet came with all the necessary parts. You start with removing your existing toilet seat. I was able to do this easily by loosening the plastic nuts on the underside of the toilet. The bidet sits in-between the toilet and your seat. Make sure you rotate the plastic rings on the bidet to align the seat correctly. It even...
The Luxe Bidet Neo 320 has been a welcome addition to our home. It took us a while to muster up the courage to tackle the installation and we wished we had done it sooner! The bidet came with all the necessary parts. You start with removing your existing toilet seat. I was able to do this easily by loosening the plastic nuts on the underside of the toilet. The bidet sits in-between the toilet and your seat. Make sure you rotate the plastic rings on the bidet to align the seat correctly. It even came with a metal adapter to connect to the toilet. The original one was plastic so this was a nice surprise. I had to turn off the water to the toilet and drain the tank before removing the water line. Once the water line was removed, it was pretty easy to screw the metal adapter to the tank. The cold water line was reconnected to the toilet and the bidet. I had to drill a hole in our vanity to run the hot water line. I wish the hot water line was also braided so that it would be more durable. The bidet has a very strong stream but it is nice to be able to control it by slowly lifting the handle.
[Incentivized Review] Wonderful Cleansing Experience
I ordered two Luxe Bidet Neo Toilet Seat Bidets because I thought that they were different. They are delightfully the same and I got them both free for writing two reviews. I forgot to mention in my other review that the assembly tools are included. They are very helpful in getting the hoses attached to the water outlets. The water outlets, both hot and cold may be used to facilitate the cleansing process of the Luxe Bidet Neo Toilet Seat Bidet. The second assembly was a snap because I already k...
I ordered two Luxe Bidet Neo Toilet Seat Bidets because I thought that they were different. They are delightfully the same and I got them both free for writing two reviews. I forgot to mention in my other review that the assembly tools are included. They are very helpful in getting the hoses attached to the water outlets. The water outlets, both hot and cold may be used to facilitate the cleansing process of the Luxe Bidet Neo Toilet Seat Bidet. The second assembly was a snap because I already knew which attachment would need to be wrapped in the plumbing tape that is also included with this product. I installed this second Luxe Bidet Neo Toilet Seat Bidet in my upstairs toilet and was delighted that the hot water was readily available in that faucet; thus, I was able to install this wonderful product with the hot water extra long hose that also was included. I used the plumbing tape and wrapped on the threaded end of the control panel water connection to the hot water as well. Everything was included that I could have needed to assemble this Luxe Bidet Neo Toilet Seat Bidet. There is even a metal water connection in addition to the plastic water connection so that a person may choose which to use. The metal water connector may be found in the brown box that is included in the Luxe Bidet Neo Toilet Seat Bidet box that has the handy handle for carrying the box that contains all of the items, including the Luxe Bidet Neo Toilet Seat Bidet. The unobtrusive control panel where the user can activate and adjust the water pressure is very user friendly in that it may be adjusted readily with a slight turn of the knob that indicates clearly the place for women's needs and the other indicates “wash” for the man or woman's posterior area. There is a handle that controls the hot or cold water with a simple turn and the water pressure is controlled simply by pushing up or down on the handle. The Luxe Bidet Neo Toilet Seat Bidet creates a very refreshing clean that surpasses any other bathroom experience that I have ever had. There is never any flakes of toilet paper left behind because the use of the Luxe Bidet completely cleans and refreshes. The built in cover, nozzle guard gate, opens and closes so that the nozzles are covered and protected from any debris. It is in a convenient area in the back of the toilet bowl where it can easily be opened to provide clear spray accessibility. I would like to reiterate that this product keeps me feeling refreshed throughout my day. The Luxe Bidet Neo Toilet Seat Bidet is the best product that I could have ever used/reviewed!
[Incentivized Review] Feeling clean
I saw a lot of people getting bidets last year when there was toilet paper shortage. My curiosity was peaked but I knew nothing about how they worked or how to install them. To my surprise I got the opportunity to get one this year so couldn’t let it pass be by. I had the husband install it since he’s much better at that kind of stuff. It seemed pretty easy. I would say took maybe thirty minutes. You have to remove the toilet seat as the bidet is held on by the same screws. You hook up the inclu...
I saw a lot of people getting bidets last year when there was toilet paper shortage. My curiosity was peaked but I knew nothing about how they worked or how to install them. To my surprise I got the opportunity to get one this year so couldn’t let it pass be by. I had the husband install it since he’s much better at that kind of stuff. It seemed pretty easy. I would say took maybe thirty minutes. You have to remove the toilet seat as the bidet is held on by the same screws. You hook up the included hose to the water line at you sink. Luckily ours is close and on same wall. You can adjust the temperature but the water at this sink takes a few minutes to heat up so the water always comes out cold. I’m sure if you have one that heats up quicker the warmer water would be really refreshing. I appreciate that there is a woman setting included. The self cleaning function is a big plus for me since I’m the only one in the house that ever cleans the toilets. It’s nice to have something clean itself. I do enjoy feeling cleaner after using the bathroom and definitely recommend one to everybody. Just don’t lift the handle when the lid is open. The stream is pretty powerful and you’ll shoot water across the room.
Total Score: ★4.8 from 1427 Reviews
Community Discussions
Discussions from NEO 320 owners
Reddit • a year ago
- “Works perfectly.”
- “Plus, because you can go in from the front, your balls don't get drenched like they do on a toilet seat bidet.”
- “Plus, because you can go in from the front, your balls don't get drenched like they do on a toilet seat bidet.”
Reddit • a year ago
- “The pressure seemed to max out with the slightest turn then stay constant all the way through.”
- “it has a spray toward the front for feminine pee.”
- “it has a spray toward the front for feminine pee.”
Reddit • 9 years ago
- “Warm seat, Warm water, Warm air and deodorizer”
- “I recently returned a Luxe Neo 185 due to it seemingly only having two pressure settings.”
- “With the bidet, things feel much more clean and refreshing throughout the course of the day.”
- “With the bidet, things feel much more clean and refreshing throughout the course of the day.”
Reddit • a year ago
- “The Bio Bidet does give you more bang for the buck.”
- “Poor adhesive quality leads to frequent detachment (backed by 4 comments)”
- “Prevents toilet seat from cracking under pressure (backed by 3 comments)”
Reddit • 3 years ago
- “The hot water hookup is a pain but that can be said for any non-electric warm water bidet.”
- “The hot water hookup is a pain but that can be said for any non-electric warm water bidet.”
Best Buy • 4 years ago
- “One would be very well advised to read the manual carefully before operating it, or many features might be missed.”
- “Used it this morning and it began with a very direct, centered and powerful stream.”
- “There is a cap on the hot water intake on the 320, which you can install and will work with cold water only.”
- “There is a cap on the hot water intake on the 320, which you can install and will work with cold water only.”
Reddit • 2 years ago
- “So far it has flawless performance and I really like the many options available on the remote.”
- “The Neo 320 I just got now uses a lever style pressure control valve which seems to be easier to regulate.”
Reddit • 8 years ago
- “Higher water pressure than toto, all the bells and whistles, and an enema setting.”
- “The included bidet hot hose is a white 8mm plastic-ish hose, so a 3/8'' comp to a small barb would work too I think, although I'd prefer a single hose if possib”
- “The included bidet hot hose is a white 8mm plastic-ish hose, so a 3/8'' comp to a small barb would work too I think, although I'd prefer a single hose if possib”
Reddit • a year ago
- “They are not as good as a TOTO but work very well.”
- “Luxe Neo 320 won't spray but toilet flushes and sink has hot water : r/bidets”
- “Luxe Neo 320 won't spray but toilet flushes and sink has hot water : r/bidets”
Reddit • 9 months ago
- “The wash comes from one nozzle and the feminine spray from the other.”
- “Also the feminine option doesn't work because the water is hitting the bidet before reaching me so the rear option is the only one that can effective work.”
Product Comparison
Compare NEO 320 bidet seat with other models
NEO 320
from $59.99
NEO 320
from $59.99
NEO 185
from $42.99
NEO 180
from $49.99
How We Test
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Summary
Overall summary of the NEO 320 bidet seat
NEO 320
Overall Score
Positive Sentiment
Negative Sentiment
Pros
-
Warm-water option adds soothing comfort, especially in winter
-
Ships with hoses, adapters, tape—no plumber required
-
High-pressure setting cleans extremely thoroughly
Cons
-
Hot-water hookup tricky—vanity drilling, adapters, leak risks
-
Leaves seat gap; needs bumpers or new toilet seat
-
Full blast feels painful / enema-like
Verdict
The NEO 320 provides warm water cleansing with dual spray modes and easy installation but may have comfort issues due to sensitive pressure control and limited nozzle adjustability.